Menu, info, lv, view button, iso does not work

Deann · 11-25-2014, 10:20 AM

My camera will take a picture but I can not see it or will my menu button, info button, or any of the features on the back of my camera works. HELP!! K-X

LensBeginner · 11-25-2014, 10:46 AM

Try turning it off, removing the battery, putting it back on then turning it on.
Looks like it's more serious than that, though...

Bill2849 · 11-25-2014, 01:20 PM

I happen to be a K-x user myself, although I have not run into this problem personally.
The manual suggests turning off the camera, taking the batteries out and leaving them out overnight before putting them back in.
You may want to try a fresh set of batteries, just to make sure.
A similar problem was reported here: https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/279489-c...l-menu-kx.html
In this case, it seems as though the owner may have had to take or send the camera elsewhere for diagnosis and possible repair.

As a side note, I suggested in the other case trying a firmware update/reinstallation. However, I do not know that it would make any sense to try to do this when you are unable to use the screen or the control buttons. So I might personally try a firmware update in that situation if nothing basic helped and I would otherwise be stuck sending it in for diagnosis and possible repair anyway, but I would not (any longer) recommend that anyone else try to do this.

Best wishes,

11-25-2014, 10:20 AM	#1
Deann Guest	Menu, info, lv, view button, iso does not work My camera will take a picture but I can not see it or will my menu button, info button, or any of the features on the back of my camera works. HELP!! K-X

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11-25-2014, 10:46 AM	#2
LensBeginner Veteran Member Join Date: Sep 2014 Photos: Albums Posts: 4,696	Try turning it off, removing the battery, putting it back on then turning it on. Looks like it's more serious than that, though...

11-25-2014, 01:20 PM	#3
Bill2849 Veteran Member Join Date: Dec 2011 Photos: Albums Posts: 579	I happen to be a K-x user myself, although I have not run into this problem personally. The manual suggests turning off the camera, taking the batteries out and leaving them out overnight before putting them back in. You may want to try a fresh set of batteries, just to make sure. A similar problem was reported here: https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/279489-c...l-menu-kx.html In this case, it seems as though the owner may have had to take or send the camera elsewhere for diagnosis and possible repair. As a side note, I suggested in the other case trying a firmware update/reinstallation. However, I do not know that it would make any sense to try to do this when you are unable to use the screen or the control buttons. So I might personally try a firmware update in that situation if nothing basic helped and I would otherwise be stuck sending it in for diagnosis and possible repair anyway, but I would not (any longer) recommend that anyone else try to do this. Best wishes,