I thank you, Kryscendo, for providing a response which is a little more considered than your previous response. Since I am still unclear about a few things, I have some questions for which I would appreciate an answer from you.
You wrote:
Originally posted by Kryscendo Well, if you consider one of their sales people lied to you and said they were discontinued by the manufacturer instead of "The Q is out of stock at this time,"
If you will take the time to read my original post, you will find I DID, IN FACT, indicate the sales person’s use of the words “out of stock”. When I pressed for when it might be IN STOCK, the sales person, after putting me on hold to “check with my manager”, came back on the line to relate the “discontinued” status. Did the sales person lie to me about checking with his manager? I don’t KNOW but I BELIEVE he did not. If the sales person correctly related his manager’s response, did the manager fail to give the correct information to the sales person? I don’t KNOW but I see no reason not to BELIEVE what I was told.
Do you have some knowledge which allows you to KNOW the sales person and/or the manger lied to me?
You wrote:
Originally posted by Kryscendo …because a part time sales person speaking speculation to customers isn't good customer service.
Well, in and of itself, that statement is kind of a truism, don’t you think? My question for you is, since I did not identify the sales person, how do you KNOW the sales person is a “part time sales person”?
You wrote:
Originally posted by Kryscendo Frankly, the forums don't care where you buy your equipment.
Well, that’s good to hear as I was beginning to wonder about it.
You wrote:
Originally posted by Kryscendo … doesn't have your back simply because they don't have multi-million dollar ad campaigns …
It might interest you to KNOW… The ONLY thing which influences my purchase of Pentax equipment is the photos posted on various forums. Ads nowadays seem to be only sound bites and video bites. If you don’t like online ads, and you use the Firefox browser, here’s a suggestion for you: install the NoScript addon to Firefox.
You wrote:
Originally posted by Kryscendo … allow me a minute to explain Unilateral Pricing Agreements …
I don’t need your explanation. I understand them at least as well as you, if not better. Nowhere in any of the forums in which I participate will you find any post complaining about Pentax’s new pricing policy.
You WILL find posts of mine indicating my complete dissatisfaction with Pentax’s increased lens prices WITHOUT A CORRESPONDING INCREASE IN THE LENGTH OF THEIR LENS WARRANTIES. Nothing you, or anyone else, can do, or say, will make me back down from that dissatisfaction.
You wrote, about unilateral pricing agreements:
Originally posted by Kryscendo … They level the playing field for all retailers, no matter brick and mortar, or online.
Would you agree with me, Kryscendo, that the intent of Pentax’s new marketing strategy includes making their dealers “equal” to one another? If you agree with me on that, would you also agree with me that Adam, when he posted:
Originally posted by Adam ... I spoke with them, and they said that they weren't yet able to secure the $499 price that Adorama had, though. Not sure what Pentax is doing bheind their back...
does, in fact, have access to upper management at B&H that you and I do not have, and that what Adam was told was NOT a lie, and that Adam correctly posted what B&H upper management told him?
If you do agree with me on those items, my question for you is: Why was B&H not yet able to secure the new, lower pricing which other dealers already obtained? And my add-on question: Does Pentax marketing deal with their dealers in such a way as to make one, or more, dealers “more equal” than other dealers?
From the very first SRT101 SLR I purchased many, many years ago, until this week, I have been an SLR/DSLR snob. Until brandrx posted his experiments last week with the Q, using long lenses, I would not have looked at, nor considered purchasing a camera which was not an SLR/DSLR.
Brandrx’s photos from the Q made me stop and take a look at the Q. The above answer from Adam, the only one which made sense to me at the time, caused me to examine other options for my daughter’s camera.
I do not understand what was going on between Pentax and B&H. Had the Q kits been in stock at B&H, as well as Adorama, my daughter and I would be Q owners. I certainly don’t see that as the fault of B&H, nor anyone at B&H, and I certainly see no rational reason for you to keep indicating people at B&H were lying.