Pentax Q Power Up Issue

**barondla** · 12-22-2012, 08:25 PM

Can you borrow a different Q lens to try? Not everyone is blessed to have a B&M store and friends to borrow from like I am.
My Q, bought on introduction day, froze the first night. I was doing night exposures and multiple exposures to reduce noise. Camera just gave up. With the FW updates it is well behaved and is headed towards 7K pics. Wouldn't be too worried about a replacement. The Q is worth the trouble.
thanks
barondla

Smash · 12-23-2012, 06:23 AM

Originally posted by Shawn67

I have this problem on occasion too. It has frozen with the 01 prime but also with adapted lenses. It seems it gets confused on power up on if it should bring up the lens focal length screen or not that it does when using adapted lenses on power up.

Shawn

This is exactly the problem, it seems to get confused and then nothing. Needless to say I can return this for free but my next one may be used as this was on offer and the last one. Now fingers crossed a used one will be ok.

Shawn67 · 12-23-2012, 06:54 AM

I don't think this is hardware. I only started having this issue with the latest firmware.

Shawn

**Michaelina2** · 12-23-2012, 06:58 AM

Originally posted by Smash

...I can return this for free but my next one may be used as this was on offer and the last one. Now fingers crossed a used one will be ok.

Is it NOT under warranty? Why not send it to a repair center for evaluation/repair/replacement?

...just curious...M

Smash · 12-23-2012, 07:01 AM

Originally posted by Michaelina2

Is it NOT under warranty? Why not send it to a repair center for evaluation/repair/replacement?

...just curious...M

Because I can get my money back from the shop and buy another one that will be a different camera.

Smash · 12-23-2012, 07:03 AM

Originally posted by Shawn67

I don't think this is hardware. I only started having this issue with the latest firmware.

Shawn

I think you maybe right here Shawn, I had taken around 100 puctures before firmware and cannot recall any issues, maybe I did the firmware upgrade in the wrong order i.e. body first then lens and it has confused it? Just a guess though.

Shawn67 · 12-23-2012, 08:47 AM

"maybe I did the firmware upgrade in the wrong order i.e. body first then lens and it has confused it? Just a guess though."

I highly doubt that will make any difference, I have the problem when the lens isn't even connected. I think it is just a firmware bug that is hopefully found and taken care of.

Shawn

snostorm · 12-23-2012, 04:16 PM

Hi Shawn and Smash,

It might be worthwhile to try reverting back to v1.01, do some tests, and then reinstall a fresh download of v1.1. I haven't tried going back to an older version, but it's been reported that this can be done with the Q.

Scott

hnikesch · 12-23-2012, 04:37 PM

Hi Shawn That's the order I did the firmware update in Body then Lens and no problems

Hans

AndrewG NY · 12-28-2012, 11:16 PM

Never locked up on startup. When it has locked up, it's usually when doing more continuous shooting, especially with RAW or RAW+JPEG, maybe trying to access playback when camera is still processing/writing. Seems to happen less frequently with latest firmware than with original firmware, and possibly less with normal rather than eye-fi card?

Smash · 01-02-2013, 01:07 PM - **1 Like**

Just an update, have purchased a new Q and all is fine, good to have one back again.

hawk1500 · 09-16-2013, 04:29 PM

Sorry to bring up an old old thread, but my Q just recently started not powering up. If I take the battery out and put it back in, it'll make that little nice (shutter in the lens?) but the screen won't turn on and it's just dead. I've tried a different lens, no lens, different battery and card even, no dice. Any ideas? Maybe warranty is the only option? I think it's firmware 1.12.

hnikesch · 09-16-2013, 04:57 PM

Try pushing the info button after powerup, or holding menu down while powering up

Hans

hawk1500 · 09-23-2013, 06:40 PM

Originally posted by hnikesch

Try pushing the info button after powerup, or holding menu down while powering up

Hans

Thanks...I tried info, didn't do anything. Didn't try menu though...I just sent it into Pentax repairs instead. Hopefully they fix it under warranty.

Gbynvr · 02-24-2017, 06:00 PM

Hi! I was reading this thread sent to me by the person I bought a used Pentax q 12.4 from. My camera won't turn on. The batteries are fully charged, I've cleaned the battery, there is no SD in the camera yet and I've tried it without the lens attached. Is there anything else I could try? Does anyone know if this is orobabaly an issue with the actual camera? Or is it just an issue with the battery?

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12-22-2012, 08:25 PM	#16
barondla Site Supporter Join Date: Sep 2006 Location: midwest, United States Photos: Gallery \| Albums Posts: 5,713	Can you borrow a different Q lens to try? Not everyone is blessed to have a B&M store and friends to borrow from like I am. My Q, bought on introduction day, froze the first night. I was doing night exposures and multiple exposures to reduce noise. Camera just gave up. With the FW updates it is well behaved and is headed towards 7K pics. Wouldn't be too worried about a replacement. The Q is worth the trouble. thanks barondla

12-23-2012, 06:23 AM	#17
Smash New Member Join Date: Dec 2012 Posts: 9 Original Poster	Originally posted by Shawn67 I have this problem on occasion too. It has frozen with the 01 prime but also with adapted lenses. It seems it gets confused on power up on if it should bring up the lens focal length screen or not that it does when using adapted lenses on power up. Shawn This is exactly the problem, it seems to get confused and then nothing. Needless to say I can return this for free but my next one may be used as this was on offer and the last one. Now fingers crossed a used one will be ok.

12-23-2012, 06:54 AM	#18
Shawn67 Senior Member Join Date: Sep 2012 Posts: 156	I don't think this is hardware. I only started having this issue with the latest firmware. Shawn

12-23-2012, 06:58 AM	#19
Michaelina2 Site Supporter Join Date: Jan 2008 Location: SE Michigan USA Photos: Gallery Posts: 1,301	Originally posted by Smash ...I can return this for free but my next one may be used as this was on offer and the last one. Now fingers crossed a used one will be ok. Is it NOT under warranty? Why not send it to a repair center for evaluation/repair/replacement? ...just curious...M

12-23-2012, 07:01 AM	#20
Smash New Member Join Date: Dec 2012 Posts: 9 Original Poster	Originally posted by Michaelina2 Is it NOT under warranty? Why not send it to a repair center for evaluation/repair/replacement? ...just curious...M Because I can get my money back from the shop and buy another one that will be a different camera.

12-23-2012, 07:03 AM	#21
Smash New Member Join Date: Dec 2012 Posts: 9 Original Poster	Originally posted by Shawn67 I don't think this is hardware. I only started having this issue with the latest firmware. Shawn I think you maybe right here Shawn, I had taken around 100 puctures before firmware and cannot recall any issues, maybe I did the firmware upgrade in the wrong order i.e. body first then lens and it has confused it? Just a guess though.

12-23-2012, 08:47 AM	#22
Shawn67 Senior Member Join Date: Sep 2012 Posts: 156	"maybe I did the firmware upgrade in the wrong order i.e. body first then lens and it has confused it? Just a guess though." I highly doubt that will make any difference, I have the problem when the lens isn't even connected. I think it is just a firmware bug that is hopefully found and taken care of. Shawn

12-23-2012, 04:16 PM	#23
snostorm Veteran Member Join Date: Oct 2006 Location: Chicago suburb, IL, USA Posts: 1,535	Hi Shawn and Smash, It might be worthwhile to try reverting back to v1.01, do some tests, and then reinstall a fresh download of v1.1. I haven't tried going back to an older version, but it's been reported that this can be done with the Q. Scott

12-23-2012, 04:37 PM	#24
hnikesch Veteran Member Join Date: May 2009 Location: Michigan, USA Photos: Albums Posts: 1,316	Hi Shawn That's the order I did the firmware update in Body then Lens and no problems Hans

12-28-2012, 11:16 PM	#25
AndrewG NY Veteran Member Join Date: Dec 2006 Location: Chappaqua, NY Photos: Gallery Posts: 688	Never locked up on startup. When it has locked up, it's usually when doing more continuous shooting, especially with RAW or RAW+JPEG, maybe trying to access playback when camera is still processing/writing. Seems to happen less frequently with latest firmware than with original firmware, and possibly less with normal rather than eye-fi card?

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01-02-2013, 01:07 PM - 1 Like	#26
Smash New Member Join Date: Dec 2012 Posts: 9 Original Poster	Just an update, have purchased a new Q and all is fine, good to have one back again.

09-16-2013, 04:29 PM	#27
hawk1500 Senior Member Join Date: Mar 2009 Posts: 270	Sorry to bring up an old old thread, but my Q just recently started not powering up. If I take the battery out and put it back in, it'll make that little nice (shutter in the lens?) but the screen won't turn on and it's just dead. I've tried a different lens, no lens, different battery and card even, no dice. Any ideas? Maybe warranty is the only option? I think it's firmware 1.12.

09-16-2013, 04:57 PM	#28
hnikesch Veteran Member Join Date: May 2009 Location: Michigan, USA Photos: Albums Posts: 1,316	Try pushing the info button after powerup, or holding menu down while powering up Hans

09-23-2013, 06:40 PM	#29
hawk1500 Senior Member Join Date: Mar 2009 Posts: 270	Originally posted by hnikesch Try pushing the info button after powerup, or holding menu down while powering up Hans Thanks...I tried info, didn't do anything. Didn't try menu though...I just sent it into Pentax repairs instead. Hopefully they fix it under warranty.

02-24-2017, 06:00 PM	#30
Gbynvr New Member Join Date: Feb 2017 Posts: 1	Hi! I was reading this thread sent to me by the person I bought a used Pentax q 12.4 from. My camera won't turn on. The batteries are fully charged, I've cleaned the battery, there is no SD in the camera yet and I've tried it without the lens attached. Is there anything else I could try? Does anyone know if this is orobabaly an issue with the actual camera? Or is it just an issue with the battery?