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01-25-2013, 07:18 AM   #1
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Extended warranty for the Q

Does Pentax offer an extended warranty for the Q? Where would I find it? I see one for DSLR's and one for Optio. Would any of these work?
Thanks,

01-25-2013, 07:38 AM   #2
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QuoteOriginally posted by kivis Quote
Does Pentax offer an extended warranty for the Q? Where would I find it? I see one for DSLR's and one for Optio. Would any of these work?
Thanks,
This was a bit of a controversy a few weeks ago, but we got an answer from Pentax US. You use the standard K Camera warranty because they have updated it to work for all interchangeable lens cameras - including the Q & Q10.

https://www.pentaxforums.com/forums/pentax-q/207030-there-q-extended-warranty-pentax.html
01-25-2013, 08:30 AM   #3
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Yes I read that thread and got very confused. is it this one?
Pentax 2 Years Extended Warranty for K5 K30 K01 K Series DSLR 80227 | eBay
01-25-2013, 08:33 AM   #4
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QuoteOriginally posted by kivis Quote
Yes I read that thread and got very confused. is it this one?
Pentax 2 Years Extended Warranty for K5 K30 K01 K Series DSLR 80227 | eBay

That's the one. See https://www.pentaxforums.com/forums/pentax-q/210037-new-q-owner-groupon-199-9...ml#post2244239

01-25-2013, 09:19 AM   #5
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Opps sold out. Mine is arriving tomorrow. I paid $230 for the kit. I can still purchase the extended warranty, right?
01-25-2013, 09:29 AM - 1 Like   #6
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QuoteOriginally posted by kivis Quote
Opps sold out. Mine is arriving tomorrow. I paid $230 for the kit. I can still purchase the extended warranty, right?
Yes, you just have to keep the receipts for the camera and the warranty plus the actual warranty card. Congratulations.
01-25-2013, 09:42 AM   #7
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QuoteOriginally posted by Docrwm Quote
Yes, you just have to keep the receipts for the camera and the warranty plus the actual warranty card. Congratulations.
Thanks, excellent.
01-25-2013, 10:02 AM   #8
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QuoteOriginally posted by kivis Quote
Opps sold out. Mine is arriving tomorrow. I paid $230 for the kit. I can still purchase the extended warranty, right?
Yes I was just pointing you to the confirmation from Pentax as to the applicable warranty.
BTW where did you source your Q kit at $230?

01-25-2013, 02:07 PM   #9
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Got from an acquaintance. It was unopened. He paid $299 from some oddball mail order place. But it is USA version and complete so I figure I got lucky.
01-25-2013, 02:51 PM   #10
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Good deal, welcome to the Quser ranks
01-25-2013, 03:50 PM   #11
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QuoteOriginally posted by Docrwm Quote
Yes, you just have to keep the receipts for the camera and the warranty plus the actual warranty card. Congratulations.
Docrwm:
Is there supposed to be an actual "warranty card" supplied with Q? What's it look like? Mine did not come with one. I got the camera from Newegg, and they are an authorized Pentax internet retailer.The only cards I got are cards with the serial # of the body and another one for the lens.


Thanks,
Lacro
01-25-2013, 04:22 PM   #12
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I believe the warranty card Docrwm was referring to is the one you get when you buy the additional 2 YR warranty product code 80227.

There is no separate warranty card included in the Q kit box. The standard 1st year warranty is described on page 249 of your Q manual.

Buy the add-on warranty here within 30 days of your Q purchase. http://www.bhphotovideo.com/c/product/753276-REG/Pentax_80227_Two_Year_Exten...ranty_for.html
01-25-2013, 04:22 PM   #13
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QuoteOriginally posted by lacro Quote
Docrwm:
Is there supposed to be an actual "warranty card" supplied with Q? What's it look like? Mine did not come with one. I got the camera from Newegg, and they are an authorized Pentax internet retailer.The only cards I got are cards with the serial # of the body and another one for the lens.


Thanks,
Lacro
Nope, no cards anymore. Pentax reps have told many of us that we must keep the dated and itemized invoice/receipt as proof.
01-25-2013, 05:12 PM   #14
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QuoteOriginally posted by crewl1 Quote
I believe the warranty card Docrwm was referring to is the one you get when you buy the additional 2 YR warranty product code 80227.

There is no separate warranty card included in the Q kit box. The standard 1st year warranty is described on page 249 of your Q manual.

Buy the add-on warranty here within 30 days of your Q purchase. Pentax Two-Year Extended Warranty for the K5, K5-II, 80227 B&H
Thanks guys...Good info.
Does it cover both the body and lens?

Lacro
01-25-2013, 05:50 PM   #15
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QuoteOriginally posted by lacro Quote
Thanks guys...Good info.
Does it cover both the body and lens?

Lacro
I have always assumed it only covers the camera for the extra 2 years.
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