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07-07-2013, 01:54 PM   #31
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Lens returned with "no problem found" ??? The lens will still not focus on infinity subjects when the zoom is set to 15-24mm, focuses fine on close subjects in the 15-24mm range and focuses fine at all distances when zoomed to 30 - 45mm range. I tried it both my Q bodies with same results. Any ideas on what to do with Pentax service.

Hans

07-07-2013, 02:24 PM   #32
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QuoteOriginally posted by hnikesch Quote
Lens returned with "no problem found" ??? The lens will still not focus on infinity subjects when the zoom is set to 15-24mm, focuses fine on close subjects in the 15-24mm range and focuses fine at all distances when zoomed to 30 - 45mm range. I tried it both my Q bodies with same results. Any ideas on what to do with Pentax service.

Hans
First, sorry that you are still having trouble. Next, Escalate the issue. Provide detailed information (again) and photos to support your concerns.
07-07-2013, 05:33 PM   #33
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QuoteOriginally posted by Docrwm Quote
First, sorry that you are still having trouble. Next, Escalate the issue. Provide detailed information (again) and photos to support your concerns.
Hans, that is not cool that they kept it from you for so long and nothing found.
I would record a video of what it is doing and provide that for evidence.
07-07-2013, 05:48 PM   #34
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Maybe they tried in a standard "test rig" or something and therefore didn't see it?

07-07-2013, 05:57 PM   #35
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QuoteOriginally posted by crewl1 Quote
Hans, that is not cool that they kept it from you for so long and nothing found.
I would record a video of what it is doing and provide that for evidence.
What a good idea -video!
07-08-2013, 08:08 AM   #36
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QuoteOriginally posted by crewl1 Quote
Hans, that is not cool that they kept it from you for so long and nothing found.
I would record a video of what it is doing and provide that for evidence.
Thanks Larry and the rest of you guys, I was also thinking of a video showing both Q's not focusing correctly with the 06. I am sure I will get it resolved

Hans
07-08-2013, 08:15 AM   #37
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QuoteOriginally posted by hnikesch Quote
Thanks Larry and the rest of you guys, I was also thinking of a video showing both Q's not focusing correctly with the 06. I am sure I will get it resolved

Hans
Don't be afraid to ask Pentax USA to replace the unit.
07-08-2013, 02:13 PM   #38
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I made 2 videos and contacted Pentax, they want it back and are sending me a return mailer,

Hans

07-08-2013, 04:09 PM   #39
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Links to the videos of 06 lens failure to focus. My 06 lens will not focus on infinity subjects when zoomed to 15-24mm, focus correctly all distances at 30-45mm zoom on both Q's

IMGP5089 | Flickr - Photo Sharing!

IMGP0228 | Flickr - Photo Sharing!

Last edited by hnikesch; 07-08-2013 at 04:21 PM.
07-08-2013, 06:53 PM   #40
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QuoteOriginally posted by hnikesch Quote
I made 2 videos and contacted Pentax, they want it back and are sending me a return mailer,

Hans
Glad to hear they are taking it back. Keep us informed on how it goes please.
07-09-2013, 05:41 PM - 1 Like   #41
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Prepaid label arrived today, lens gone again with long note and 2 videos and 2 images. Crossing my fingers for a quick return and working lens.

Hans
09-06-2013, 07:34 AM   #42
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Almost 2 months after sending it in for a 2nd time I have received a replacement lens. In Pentax's defense it seems they were moving a warehouse and had no access to a replacement lens but 2 months seemed excessive. I will to get it out today for some trial shots, worked great indoors last night.

Hans
09-08-2013, 02:57 PM   #43
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......

Last edited by Steve.Ledger; 09-08-2013 at 07:06 PM.
09-08-2013, 03:23 PM   #44
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QuoteOriginally posted by sledger Quote
'This is not the page you're looking for.'

Neither link found
I pulled the videos off my flicker after a while, it's for images I like not to remind me of ones I don't

Hans
09-08-2013, 07:04 PM   #45
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Oh ok, thought this thread was still current. Sorry I mentioned it.
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