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07-13-2013, 04:00 AM   #1
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Help! Q10 shutting itself down

Hi all, my hardly used Q10 is shutting down immediately after I turn it on. It gets as far as a half second of dust removal, then goes blank. I've put in three fully charged batteries to no avail. Is there a reboot I can try, or is it dead? Ugh. About to go away and need my little camera. Any ideas? Thank you, Pentaxians.

07-13-2013, 04:10 AM   #2
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Tried fiddle with the memorycard cover? If it's open it behaves like that.
07-13-2013, 04:15 AM   #3
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Ok, we just did an experiment here. Swapped lenses and it turns on fine with the 02. Put the prime back on and it didn't work. Tried the prime on a friend's Q, and it works fine on that. Put it back on my Q10, doesn't work! Weird combo of my camera and my prime shuts it down. Now trying my friend's prime on my camera, will report.
07-13-2013, 04:17 AM   #4
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(it also makes a quiet clicky, whirring noise when I try to turn it on with the prime)

07-13-2013, 04:22 AM   #5
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Try cleaning the contacts at least.
07-13-2013, 04:23 AM   #6
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Right then, my friend's prime works on my Q10. My prime works on my friend's Q. My prime doesn't work on my Q10. Discuss....
07-13-2013, 04:27 AM   #7
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Do you got the latest firmware?
07-13-2013, 04:32 AM   #8
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Both cameras were updated recently but the Q hasn't been updated with the version released the other day.

07-13-2013, 05:37 AM   #9
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Was your 01 's firmware updated? Remember that the lenses with a shutter have their own firmware too.
07-13-2013, 06:13 AM   #10
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Interesting. The issue may be an incompatibility of early 01 FW with Q10 body FW. Definitely check the FW version of each of the two primes. I'm just speculating here.

Last edited by Multi-coated; 07-13-2013 at 03:06 PM.
07-13-2013, 06:25 AM   #11
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My Q with version 1.12 and 01 with updated FW did the exact same thing for four days on vacation last month (GRRRRR). Removed and replaced the card, switched batteries, unmounted and remounted the lens and cycled the Start routine several times.

Dust removal is set for Shut Down.

Removed the battery for about half an hour (sort of like letting the registers clear when resetting a network router).

Cycled the Start routine several times again. On the fifth cycle it started up and all has since been well. I have no idea . . . .
07-13-2013, 06:36 AM   #12
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QuoteOriginally posted by monochrome Quote
My Q with version 1.12 and 01 with updated FW did the exact same thing for four days on vacation last month (GRRRRR). Removed and replaced the card, switched batteries, unmounted and remounted the lens and cycled the Start routine several times.

Dust removal is set for Shut Down.

Removed the battery for about half an hour (sort of like letting the registers clear when resetting a network router).

Cycled the Start routine several times again. On the fifth cycle it started up and all has since been well. I have no idea . . . .
Stayed with v1.11 myself, perhaps that is why I haven't see this with either of my Qs. As I recall they rushed v1.12 out.
07-13-2013, 01:48 PM   #13
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Right then, just got back from a day out with the Q10 and the swapped 01 prime, all was fine bar one unexpected shut-down, solved by taking the lens off and putting it on again.

I haven't updated the firmware for my original lens (but nor was it updated on my friend's lens, go figure). I'll try that (wow, I didn't even know you could update FW for a lens! There you go.)

I'll check the FW versions of the primes (once someone tells me how to do that! Crikey.) I'll also denude the camera of its battery and whatever else I can take out and let it have a nap for a little while.

Thank you, nice people of the internet.
07-14-2013, 06:44 AM   #14
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It is documented on the site when you download the firmware. There are steps on how to go about doing it.
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