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09-12-2013, 02:26 PM   #1
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Q not retaining date or updates

So I had a q without the battery in it for a few weeks and went to use it and the date and time was reset....so I thought ok , battery has been out no big deal so I set it up again...as soon as I turn it off it resets back to 0 and also doesn't have the latest firmware anymore...any ideas I haven't thought of other than it's broken

09-12-2013, 02:50 PM   #2
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Amy: Just a shot in the dark - fully charge the battery, install it and let rest for a day. Do a factory reset (like clearing the registers in the old days). Then try again. I've had a similar freaky experience that i resolved that way, and I had a weird one-off where one of mine wouldn't stay ON. I cycled it seven or eight times and then it did. Go figure.
09-12-2013, 03:31 PM   #3
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QuoteOriginally posted by monochrome Quote
Amy: Just a shot in the dark - fully charge the battery, install it and let rest for a day. Do a factory reset (like clearing the registers in the old days). Then try again. I've had a similar freaky experience that i resolved that way, and I had a weird one-off where one of mine wouldn't stay ON. I cycled it seven or eight times and then it did. Go figure.
worth a try..thanks paul!!!
09-12-2013, 03:37 PM   #4
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QuoteOriginally posted by pearsaab Quote
worth a try..thanks paul!!!
I think the batteries are wonky.

09-13-2013, 05:44 AM   #5
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QuoteOriginally posted by monochrome Quote
I think the batteries are wonky.
unfortunately no go so...not real excited about dealing with CRIS and waiting...have they completed their move or whatever has delayed their service..anybody know?
09-13-2013, 06:36 AM   #6
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Flash the most recent FW again.
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