Originally posted by Chetverovod Hello, removing the battery did not solved the issue.
---------- Post added 12-18-19 at 07:05 AM ----------
The camera does not give me a time to walk through menu options to the firmware update options - every time it has turned off earlier than I can achieve this point of menu.
Is the whole camera turning off or just the monitor screen? There is a way to make the screen go black while photographing.
1. You might try removing the battery and leaving it out for 3-4 days. There are cameras that don't reset after only a few minutes of power loss. Q have a circuit to keep date info using a hidden internal battery (though this fails often on older Q bodies). Cheap to try.
2. You could try downloading the current firmware to an SD card and put it into the camera. When turned on it may detect the firmware and go to that menu screen automatically. Worth a try.
3. Have you tried cleaning the camera body and lens contacts with a soft cloth? Weird things happen when camera and lens can't communicate with each other. Also make sure the lens is locking into place. If a lens isn't on all the way electrical contacts don't line up - causing loss of communication and erratic behavior.
4. Try turning the mode dial to a different setting.
Let us know if any of this works,
barondla