Vist to Pentax Canada head office.

coreyhkh · 06-25-2012, 08:55 AM

I had to take my lens in for repair and I was shocked because they didn't even have a reception just posters telling what numbers to call for what department. Guess they have seen better days

**jpzk** · 06-25-2012, 09:23 AM

Originally posted by coreyhkh

I had to take my lens in for repair and I was shocked because they didn't even have a reception just posters telling what numbers to call for what department. Guess they have seen better days

Did you see my K5 on the floor somewhere?

Was this in Mississauga?

I sent it to Pentax Canada last week for a serious fix.

coreyhkh · 06-25-2012, 10:08 AM

No I was only in the Lobby.

aleonx3 · 06-25-2012, 12:48 PM

It is called 'no-frill' operation; don't worry, they do good work though. I have been there many times (lens and camera repair fixes). I think they have down sized the operations, which results in longer wait time to get repair though. Hope it is getting better...

**jpzk** · 06-26-2012, 04:01 PM

Originally posted by aleonx3

It is called 'no-frill' operation; don't worry, they do good work though. I have been there many times (lens and camera repair fixes). I think they have down sized the operations, which results in longer wait time to get repair though. Hope it is getting better...

Longer wait times ?

All I know is that my K5 is there, thanks to Cda Post tracking service, and I am hoping this will not take the whole "4 weeks" to get it back.

JP

coreyhkh · 06-26-2012, 04:19 PM

I have to take my K5 in tomorrow as it was the problem not my lens.

You can call them to ask on progress.

06-25-2012, 08:55 AM	#1
coreyhkh Senior Member Join Date: Mar 2012 Location: London Ontario Posts: 131	Vist to Pentax Canada head office. I had to take my lens in for repair and I was shocked because they didn't even have a reception just posters telling what numbers to call for what department. Guess they have seen better days

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06-25-2012, 09:23 AM	#2
jpzk Site Supporter Join Date: Jan 2009 Location: Québec Photos: Gallery \| Albums Posts: 8,251	Originally posted by coreyhkh I had to take my lens in for repair and I was shocked because they didn't even have a reception just posters telling what numbers to call for what department. Guess they have seen better days Did you see my K5 on the floor somewhere? Was this in Mississauga? I sent it to Pentax Canada last week for a serious fix.

06-25-2012, 10:08 AM	#3
coreyhkh Senior Member Join Date: Mar 2012 Location: London Ontario Posts: 131 Original Poster	No I was only in the Lobby.

06-25-2012, 12:48 PM	#4
aleonx3 Veteran Member Join Date: Jul 2007 Location: Brampton, Ontario Photos: Gallery \| Albums Posts: 3,996	It is called 'no-frill' operation; don't worry, they do good work though. I have been there many times (lens and camera repair fixes). I think they have down sized the operations, which results in longer wait time to get repair though. Hope it is getting better...

06-26-2012, 04:01 PM	#5
jpzk Site Supporter Join Date: Jan 2009 Location: Québec Photos: Gallery \| Albums Posts: 8,251	Originally posted by aleonx3 It is called 'no-frill' operation; don't worry, they do good work though. I have been there many times (lens and camera repair fixes). I think they have down sized the operations, which results in longer wait time to get repair though. Hope it is getting better... Longer wait times ? All I know is that my K5 is there, thanks to Cda Post tracking service, and I am hoping this will not take the whole "4 weeks" to get it back. JP

06-26-2012, 04:19 PM	#6
coreyhkh Senior Member Join Date: Mar 2012 Location: London Ontario Posts: 131 Original Poster	I have to take my K5 in tomorrow as it was the problem not my lens. You can call them to ask on progress.