I had this experience lately with a real estate brokerage. The brokerage owner was someone I've known for years and we bought and sold 3 or 4 houses through in the past before she was a brokerage owner. She has literally made tens of thousands of dollars from me.
Well, recently I've been offering head shots as part of my design/photography business. This agent is starting a new brokerage and has hired a bunch of new recruits. When she found out I was doing head shots, she sent some new recuits my way. Anyway, I get a call from some of them asking my price. Because I'm just starting out (with head shots) I decided to only charge $150 for everything (including the processed photos on a disk) and unlimited usage. Through my local research and consulting other headshot photographers, my price was far less than reasonable and they actually told me to charge more. I stuck with $150 just because I was trying to build a client base and get my name out.
So I finish the first shoot in my studio with professional strobes and backdrop (which cost me money) and the client (new recruit for the new brokerage) was supremely happy with the results and paid me cash on the spot. I delivered her the disc the next day.
All was great... until her "boss" called me (my *now former* real estate agent). She tore into me about how horrible I was to charge for my service. She said she sent them my way for "really cheap, or even free" head shots. She never asked me for this "free" service before sending them my way at all. As far as I knew, they were just agents that heard about my service and called me up. I simply sold my service, made the client happy and got paid for my work. The new recuit agent got a great deal, some fantastic looking head shots and was more than happy. She even said she would pass my name on as much a she could.
Meanwhile, my now •former• real estate agent has cut me off, and I assume, has told all her new recuits to stay away from me. She also just bought a brand new BMW 5 series...
Her excuse was that I was "just staring out" (even though I've been a semi-professional photographer for 10 years now). I wanted to suggest to her that when we first hired her to help us find our first house (over ten years ago) she too was "just starting out". I wanted to suggest that maybe we shouldn't have paid her the $6000.00 commission she made from that first home... you know, because she needed to gain some experience as an agent first.