Originally posted by mikeSF Man, i acknowledge your...outrage...but we gotta pick our battles, and not being able to order parts direct seems a little trivial. You would still be able to buy them through a dealer, no? Most other manufacturing in the USA seems to work like that. We need to trust Ricoh to do what is right to strengthen the Pentax brand...surely the economics of processing small orders to end users cannot be favorable.
breathe, just breathe.
Trivial??????
#1 Pentax is not selling parts to anyone except camera repair centers.
#2 These repair centers are not selling parts to individuals either.
#3 This means if your camera has an issue and you want to repair it yourself, you can't. The only way is to send it in to get repaired.
I can't be the only one who repairs his own equipment or at least what's that option?
---------- Post added 04-17-14 at 06:38 PM ----------
Originally posted by Lowell Goudge Somewhere in this I am confused.
If I call ford and ask for a hubcap, they send me to a dealer. As long as someone can distribute the parts, does it matter who. I can understand there may be some confusion at the moment, but I am sure it will ultimately get resolved.
I understand your point but there are no Pentax dealers or repair centers selling parts to individuals at all.