Originally posted by zzeitg I have an ambivalent feeling about Sony. On one hand there're some products which I could appreciate. On the other hand there's an absolute lack of support. I bought a high-end laptop from Sony few years ago but soon they resigned on releasing of new drivers or updates. No chance to upgrade the laptop to new version of OS, etc..
Overlooking Sony digital cameras, they truly experimented with different techniques, but it's like they had everything and nothing.
I'd probably buy a TV from Sony, but not a camera.
You have probably captured what the problem is.
Sony may be thinking as a producer of products, not systems. Products stand alone and when the producer decides to make a new one there is no need to ensure any kind of compatibility. Systems encourage buyers to buy in and get a lot of inter-related items with a view to upgrading them one at a time and continuing to use the others with the new items. But if the maker chops and changes so the system buying approach fails it creates disappointment and for some, locked in to obsoleteness because they cannot afford to buy again.
At my work we bought a few Sony laptops. A year later a HD failed. They would not supply a replacement HD.
For me, my camera is a system - I can only afford to buy items slowly so I want the lenses I get now to work with the next body in 5-8 years etc. When I get a car I will sell this car when I get the next one. There is no need for anything from the present car to fit the next car. So the camera is a system purchase and the car is a product purchase.