In another thread I mentioned that I had a very small role in the development of the APS film format. I didn't delve into it there as it would have been wildly off topic for the thread, so I will tell my story here.
In 1983-84 I was the Quality Control manager for a local commercial photo lab. We were aligned with Kodak and had been one of the first to sign onto their Technet quality control reporting system, so they spent a lot of time with us.
One day they sent a bunch of marketing people in who sat me down and quizzed me on what I saw as major impediments to customers getting the experience they desired. In other words, what could Kodak do to make the customer's job even easier. They were doing a coast to coast tour asking all of their Technet labs QC guys the same questions, so it wasn't like I played any kind of major role.
They wanted to know what the customers were doing wrong that interfered with them getting the results they wanted.
Remember that at this time we had automatic exposure that worked fairly well, but not much else.
The problems I was seeing going through the lab were blank rolls of film caused by incorrect loading, exposure problems caused by forgetting to set the film speed and fogged film caused by opening the camera back without rewinding the film. Heat damage, X-Ray damage and age fogging were also problems but it was decided that these were outside of our scope, and Kodak was already working on making films longer lived and more heat and X-Ray resistant.
Combined, these issues caused a remarkably significant % of customer experience problems, though I no longer recall the numbers.
Anyway, the end result was that they concluded that a camera that did 100% of the film handling and also took care of adjusting the camera to the film speed would solve many of the issues that I was seeing.
Twelve year later, and well after most of these issues had been addressed by improvements in 35mm film handling, the APS film format was introduced to very limited acceptance and minimal market penetration. By the time APS came along, all but the cheapest 35mm cameras had auto load, auto rewind and DX encoding to set film speed.
The things 35mm never solved in the long term were fogging the film by opening the camera without rewinding the film or fogging the film through the felt seals. Agfa had solved much of the film fogging problem with the introduction of the Agfa Rapid system in the mid 1960s which used standard 35mm film. The Rapid film handling system also set the film sensitivity with an encoding tab on the cartridge. Kodak did something similar with 126 and later, 110 film systems. APS handled X-Ray fogging a bit better by having a fully closed cassette when it was out of the camera. 35mm has always had the weak point of the felt seals that could leak light if it was bright enough and that has zero protection against X-Rays.
My local camera store sold Agfa Rapid film for super cheap when I started my photography journey in 1971, so I was buying it and putting it into 35mm reloadable cassettes.
The APS system ended up being a solution looking for a problem, and was killed off in 2011 when it's film manufacture was discontinued. By then digital had taken over it's intended sector of the film market. I suspect APS could have been dropped five years sooner and not many would have noticed. It never accounted for more than a few percent of processing volume when I was doing the lab thing.
I left the lab industry in 2006, went back very briefly in late 2008, and left it for good in mid 2009. By then very little of our work was film, and in fact we were only processing film a couple of days per week to conserve the chemistry. It was impossible to run the machine continuously and keep it in control with the volumes we were doing.
Last edited by Wheatfield; 12-31-2022 at 01:53 PM.