Memory Card Error with Sony 32GB SDHC Class 10

PiDicus Rex · 08-01-2013, 02:22 AM

Larry: I'm in Melbourne, Australia.

Turned the camera on about 20 minutes ago with the same card, got the error message. Restarted camera, no error message.
I've used Lexar, Sandisk and Verbatim cards with zero issues, so I reckon it's not a K-01 problem but a Sony problem.

mamethot · 08-01-2013, 05:47 AM

I also had the same type of behavior with Patriot EP Memory card. Removed and re-inserted the card, turned camera back on...it worked. Happened more than once. I suspect the K-01 memory card reader to be less than perfect. I never had a problem with this card in my K-200 or Q...

**THoog** · 08-01-2013, 08:15 AM

I have a couple Kingston Class 10 cards that usually work in my K-r, usually don't work in my K-01 or K-30 (unless I format them in the K-r first), and may or may not work in my USB and laptop card readers - it seems to depend on the alignment of the stars. But my SANdisk Ultra cards work fine in everything always. I'm not willing to say the fault lies entirely with the K-01/K-30. The impression I get is that as the makers of the SD cards and the reader chipsets try to squeeze out every bit of performance they can while cutting every corner they can, they are hitting the fringes of the timing specifications sometimes that leads to incompatibility.

angry_larry · 08-03-2013, 07:47 AM

Here's the reply I received from my post to Sony regarding the memory card error in my K-01. A bit disappointing, but not surprising. At this point, it appears there's no quick and easy fix to this problem. For my future purchases, I will follow the recommendation by Pentax and stick with cards from SanDisk. There was only a $5 price difference between a Sandisk card with similar specs and the Sony card, so I may drop by Adorama next week and buy one. If I do, I'll post my experience on the forum.

Re: SF32UY

Thank you for contacting Sony Support.

I understand that your Camera displays the "Memory Card Error" message while using the Memory Card. Based on the information you have provided, I suggest that you make sure that the Memory Card is compatible with the Camera. The error message may be displayed, if the Memory Card is not compatible with the Camera. Please refer to the manual of the Camera for information about the compatible Memory Card.

Please follow the troubleshooting steps provided below that may be helpful to resolve the issue with the Memory Card.

1. Remove the card and reinsert to make sure it is inserted properly.
2. The terminals on the Memory Stick media are dirty. Remove the Memory Stick media from the camera and use a soft dry cloth or pencil eraser to clean the contacts. Make sure there are no residual particles on the Memory Stick media before re-inserting it into the camera.
3. The data on the Memory Stick media or the Memory Stick media itself is damaged. Try using a different Memory Stick media in the camera.

If the issue persists; unfortunately, service will be required. You can find warranty information as well as our available repair options online at:

http://eservice.sony.com

Thank you for understanding.

---
Larry

angry_larry · 08-03-2013, 07:53 AM

Originally posted by PiDicus Rex

Larry: I'm in Melbourne, Australia.

Turned the camera on about 20 minutes ago with the same card, got the error message. Restarted camera, no error message.
I've used Lexar, Sandisk and Verbatim cards with zero issues, so I reckon it's not a K-01 problem but a Sony problem.

I was in Melbourne a few years ago, and found it to be a lovely town. It's exactly the opposite side of the planet - travel any farther and you wind up heading back to NYC. I have fond memories of the Great Ocean Road, and the Otway Fly. Now I'll have to dig up my photos - all taken with my trusty Ricoh XR-10 and Sigma 50mm Macro. Never had any media problems with film .....

---
Larry

eliallan · 08-04-2013, 12:29 PM

I have the same problem with a recently purchased sony 32gb class 10, and a friend had the same issue within days of mine failing. Nearly new cards not working in k01 nor NEX7. However they both work fine in the k5 and k7. It would seem to be a problem with Sony's cards not the cameras.

Rob22315 · 08-05-2013, 12:00 AM

The Sony card in my Q is now throwing errors. Seems like it wasn't a good deal after all. Now we know why they were dumped on the market for cheap.

On my K-01, the other Sony card I have runs hot.

Last edited by Rob22315; 08-05-2013 at 04:09 AM.

PiDicus Rex · 08-05-2013, 09:44 PM

A bit of Melbourne one wet winters afternoon, shot on K-01, with Sony SD card, using Sigma 28-200 KAF and 70-200 KA.

Edit: Damned if the Vimeo upload process didn't cause a huge frak up of the vision, just re-uploaded it.

captureit · 08-19-2013, 08:33 AM

I just bought a Sony memory card ($17 on sale at Target) for the K20 - it works very well especially in contrast to the poor quality card that I was using. Photos are sharper although I am going to keep researching the card I may buy a Sandisk Extreem III if there is a difference for my camera.

prime.partisan · 08-22-2013, 10:53 AM - **1 Like**

Originally posted by captureit

Photos are sharper

Where can I buy this card that makes my photos sharper?

ducdao · 08-22-2013, 11:01 AM

Wow so many error erports on those Sony cards. I bought five 16GB cards couple months ago. Put two of them inside my Canon video camera and no issues so far. I also have a K-01 at home and will try the Sony card in it and report back later tonight.

w6wat · 10-07-2013, 12:28 AM

I just purchased two Samsung 32GB SDHC UHS1 Class 10 cards. Neither will work in my K30 bodies. They work fine in my computers, and they work fine in my Kx. I tried formatting one in the Kx, which worked fine, and then putting it in one of the K30's. Again, "Memory Card Error". Perhaps Samsung makes the card for Sony. There are only a few companies in the world that make Flash memory, Toshiba, Samsung and some Chinese companies. At any rate, Samsung memory doesn't work in the K30 either. I find the compatibility with the Kx and not the K30, interesting and puzzling at the same time. I didn't try them in my K100D bodies.

By the way, yes the card lock was turned off. Yes, I know how to insert memory cards. My two K30 bodies are each updated to Firmware version 1.05. Yes they both have fresh batteries. Polaroid 32GB Class 10 SDHC, and Unirex 32GB Class 10 SDHC cards work perfectly.

RickyFromVegas · 11-02-2013, 01:33 AM

Sony 23GB class 10 SDHC I card user here.

It works on K-5, but not on K-01. \\
weird.

hsuperb0i · 11-08-2013, 06:33 AM

Originally posted by RickyFromVegas

Sony 23GB class 10 SDHC I card user here.

It works on K-5, but not on K-01. \\
weird.

Same error here on k-30 latest firmware. Sony 32gb Class 10. SF-32UY. Anyone have any luck getting a refund from sony? I'm out of the return period from adorama.

ofer4 · 11-16-2013, 05:15 PM

Ditto here. Apparently I should have searched for this thread before pulling the trigger. Mine was this card: Sony 32GB SDHC Class 10 UHS-1 Memory Card SF32UY/TQMN B&H Photo on a K-30. "Memory card error" with v1.05 firmware. Ugh.

08-03-2013, 07:47 AM	#34
angry_larry New Member Join Date: Jun 2012 Location: Big Apple Photos: Albums Posts: 22	Reply from Sony Here's the reply I received from my post to Sony regarding the memory card error in my K-01. A bit disappointing, but not surprising. At this point, it appears there's no quick and easy fix to this problem. For my future purchases, I will follow the recommendation by Pentax and stick with cards from SanDisk. There was only a $5 price difference between a Sandisk card with similar specs and the Sony card, so I may drop by Adorama next week and buy one. If I do, I'll post my experience on the forum. Re: SF32UY Thank you for contacting Sony Support. I understand that your Camera displays the "Memory Card Error" message while using the Memory Card. Based on the information you have provided, I suggest that you make sure that the Memory Card is compatible with the Camera. The error message may be displayed, if the Memory Card is not compatible with the Camera. Please refer to the manual of the Camera for information about the compatible Memory Card. Please follow the troubleshooting steps provided below that may be helpful to resolve the issue with the Memory Card. 1. Remove the card and reinsert to make sure it is inserted properly. 2. The terminals on the Memory Stick media are dirty. Remove the Memory Stick media from the camera and use a soft dry cloth or pencil eraser to clean the contacts. Make sure there are no residual particles on the Memory Stick media before re-inserting it into the camera. 3. The data on the Memory Stick media or the Memory Stick media itself is damaged. Try using a different Memory Stick media in the camera. If the issue persists; unfortunately, service will be required. You can find warranty information as well as our available repair options online at: http://eservice.sony.com Thank you for understanding. --- Larry

08-05-2013, 09:44 PM	#38
PiDicus Rex Veteran Member Join Date: May 2013 Location: Melbourne, Australia Posts: 1,381	A bit of Melbourne one wet winters afternoon, shot on K-01, with Sony SD card, using Sigma 28-200 KAF and 70-200 KA. Edit: Damned if the Vimeo upload process didn't cause a huge frak up of the vision, just re-uploaded it. Last edited by PiDicus Rex; 08-07-2013 at 08:08 AM.

08-19-2013, 08:33 AM	#39
captureit Forum Member Join Date: Mar 2012 Photos: Gallery Posts: 98	K20 works with new Sony SDH Card, HC1, 40 MB, 16GB I just bought a Sony memory card ($17 on sale at Target) for the K20 - it works very well especially in contrast to the poor quality card that I was using. Photos are sharper although I am going to keep researching the card I may buy a Sandisk Extreem III if there is a difference for my camera.

10-07-2013, 12:28 AM	#42
w6wat Forum Member Join Date: Mar 2008 Location: left coast Photos: Gallery Posts: 73	Memory Card Error I just purchased two Samsung 32GB SDHC UHS1 Class 10 cards. Neither will work in my K30 bodies. They work fine in my computers, and they work fine in my Kx. I tried formatting one in the Kx, which worked fine, and then putting it in one of the K30's. Again, "Memory Card Error". Perhaps Samsung makes the card for Sony. There are only a few companies in the world that make Flash memory, Toshiba, Samsung and some Chinese companies. At any rate, Samsung memory doesn't work in the K30 either. I find the compatibility with the Kx and not the K30, interesting and puzzling at the same time. I didn't try them in my K100D bodies. By the way, yes the card lock was turned off. Yes, I know how to insert memory cards. My two K30 bodies are each updated to Firmware version 1.05. Yes they both have fresh batteries. Polaroid 32GB Class 10 SDHC, and Unirex 32GB Class 10 SDHC cards work perfectly.

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08-01-2013, 02:22 AM	#31
PiDicus Rex Veteran Member Join Date: May 2013 Location: Melbourne, Australia Posts: 1,381	Larry: I'm in Melbourne, Australia. Turned the camera on about 20 minutes ago with the same card, got the error message. Restarted camera, no error message. I've used Lexar, Sandisk and Verbatim cards with zero issues, so I reckon it's not a K-01 problem but a Sony problem.

08-01-2013, 05:47 AM	#32
mamethot Veteran Member Join Date: Jul 2012 Location: Greater Montreal Area Posts: 736	I also had the same type of behavior with Patriot EP Memory card. Removed and re-inserted the card, turned camera back on...it worked. Happened more than once. I suspect the K-01 memory card reader to be less than perfect. I never had a problem with this card in my K-200 or Q...

08-01-2013, 08:15 AM	#33
THoog Loyal Site Supporter Join Date: Aug 2012 Location: North Carolina Photos: Gallery \| Albums Posts: 3,685	I have a couple Kingston Class 10 cards that usually work in my K-r, usually don't work in my K-01 or K-30 (unless I format them in the K-r first), and may or may not work in my USB and laptop card readers - it seems to depend on the alignment of the stars. But my SANdisk Ultra cards work fine in everything always. I'm not willing to say the fault lies entirely with the K-01/K-30. The impression I get is that as the makers of the SD cards and the reader chipsets try to squeeze out every bit of performance they can while cutting every corner they can, they are hitting the fringes of the timing specifications sometimes that leads to incompatibility.

08-03-2013, 07:53 AM	#35
angry_larry New Member Join Date: Jun 2012 Location: Big Apple Photos: Albums Posts: 22	Originally posted by PiDicus Rex Larry: I'm in Melbourne, Australia. Turned the camera on about 20 minutes ago with the same card, got the error message. Restarted camera, no error message. I've used Lexar, Sandisk and Verbatim cards with zero issues, so I reckon it's not a K-01 problem but a Sony problem. I was in Melbourne a few years ago, and found it to be a lovely town. It's exactly the opposite side of the planet - travel any farther and you wind up heading back to NYC. I have fond memories of the Great Ocean Road, and the Otway Fly. Now I'll have to dig up my photos - all taken with my trusty Ricoh XR-10 and Sigma 50mm Macro. Never had any media problems with film ..... --- Larry

08-04-2013, 12:29 PM	#36
eliallan Junior Member Join Date: Oct 2011 Location: Flagstaff, AZ Photos: Albums Posts: 43	I have the same problem with a recently purchased sony 32gb class 10, and a friend had the same issue within days of mine failing. Nearly new cards not working in k01 nor NEX7. However they both work fine in the k5 and k7. It would seem to be a problem with Sony's cards not the cameras.

08-05-2013, 12:00 AM	#37
Rob22315 Inactive Account Join Date: Mar 2007 Location: Alexandria VA USA Posts: 315	The Sony card in my Q is now throwing errors. Seems like it wasn't a good deal after all. Now we know why they were dumped on the market for cheap. On my K-01, the other Sony card I have runs hot. Last edited by Rob22315; 08-05-2013 at 04:09 AM.

08-22-2013, 10:53 AM - 1 Like	#40
prime.partisan Senior Member Join Date: Jun 2013 Posts: 198	Originally posted by captureit Photos are sharper Where can I buy this card that makes my photos sharper?

08-22-2013, 11:01 AM	#41
ducdao Pentaxian Join Date: Dec 2009 Location: Montreal/Vermont Posts: 2,160	Wow so many error erports on those Sony cards. I bought five 16GB cards couple months ago. Put two of them inside my Canon video camera and no issues so far. I also have a K-01 at home and will try the Sony card in it and report back later tonight.

11-02-2013, 01:33 AM	#43
RickyFromVegas Veteran Member Join Date: May 2011 Location: Las Vegas Photos: Gallery Posts: 366	Sony 23GB class 10 SDHC I card user here. It works on K-5, but not on K-01. \\ weird.

11-08-2013, 06:33 AM	#44
hsuperb0i New Member Join Date: May 2008 Location: Bronx, NY Posts: 20	Originally posted by RickyFromVegas Sony 23GB class 10 SDHC I card user here. It works on K-5, but not on K-01. \\ weird. Same error here on k-30 latest firmware. Sony 32gb Class 10. SF-32UY. Anyone have any luck getting a refund from sony? I'm out of the return period from adorama.

11-16-2013, 05:15 PM	#45
ofer4 Veteran Member Join Date: Jun 2011 Location: Utah Posts: 428	Ditto here. Apparently I should have searched for this thread before pulling the trigger. Mine was this card: Sony 32GB SDHC Class 10 UHS-1 Memory Card SF32UY/TQMN B&H Photo on a K-30. "Memory card error" with v1.05 firmware. Ugh.