Originally posted by Nesster One of the problems with BIG anything: you end up running the thing as though it were populated by quasi-criminal morons. You end up specifying the steps required - and auditing records vs. the documented procedures. This puts up a huge amount of non-productive work, all in order to 'prove' that procedures are in place and work was done according to these procedures. Nothing really about the end results, is there?
And "big" starts way before the size of most governmental and corporate entities these days.