Pentax Repair Service (%^&$*)

Franc · 12-26-2011, 07:21 AM

is terrible!!

Last friday i picked up my da*300mm thats been away for more than 4 months due to a broken AF circuit (according to Pentax EU)

Saturday i took it out for some serious testing and made some nice shots again. Today i put it on the camera again and it didn't function again. Same problems as 4 months ago.

What a QC!

Adam · 12-26-2011, 07:23 AM

Lol and they said that they got it fixed? They should just give you a new one.

Franc · 12-26-2011, 07:28 AM

Originally posted by Adam

Lol and they said that they got it fixed? They should just give you a new one.

De Beukelaer (NL/BE) isn't known for easy fixing. Its going back and i want a new one, but that's going to be quit a hassle.

bossa · 02-07-2012, 10:36 PM

I am truly sorry to hear of your troubles. If the lens is/was a new one then you should demand a replacement. 4 months is a huge chunk out of the warranty period and if they don't replace the lens I would demand an extension of the warranty period in writing.

My 50-135 has been away for 5 weeks and will be back in a couple of days. They say that they've replaced an O-Ring. I have no idea weather that's part of the zoom mechanism though - which was the reason I took it to them. It sounds more like weather sealing to me.

wlachan · 02-07-2012, 11:04 PM

Probably the motor was overloaded due to some hidden jam. That's my speculation on SDM failure anyway.

12-26-2011, 07:21 AM	#1
Franc Pentaxian Join Date: Jan 2010 Location: Hoevelaken Photos: Gallery Posts: 1,211	*Pentax Repair Service (%^&$)** is terrible!! Last friday i picked up my da*300mm thats been away for more than 4 months due to a broken AF circuit (according to Pentax EU) Saturday i took it out for some serious testing and made some nice shots again. Today i put it on the camera again and it didn't function again. Same problems as 4 months ago. What a QC!

12-26-2011, 07:23 AM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,593	Lol and they said that they got it fixed? They should just give you a new one. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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12-26-2011, 07:28 AM	#3
Franc Pentaxian Join Date: Jan 2010 Location: Hoevelaken Photos: Gallery Posts: 1,211 Original Poster	Originally posted by Adam Lol and they said that they got it fixed? They should just give you a new one. De Beukelaer (NL/BE) isn't known for easy fixing. Its going back and i want a new one, but that's going to be quit a hassle.

02-07-2012, 10:36 PM	#4
bossa Veteran Member Join Date: Jul 2011 Location: Adelaide Posts: 4,546	I am truly sorry to hear of your troubles. If the lens is/was a new one then you should demand a replacement. 4 months is a huge chunk out of the warranty period and if they don't replace the lens I would demand an extension of the warranty period in writing. My 50-135 has been away for 5 weeks and will be back in a couple of days. They say that they've replaced an O-Ring. I have no idea weather that's part of the zoom mechanism though - which was the reason I took it to them. It sounds more like weather sealing to me.

02-07-2012, 11:04 PM	#5
wlachan Veteran Member Join Date: Sep 2006 Location: Canada Photos: Albums Posts: 2,625	Probably the motor was overloaded due to some hidden jam. That's my speculation on SDM failure anyway.

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