Just thought I'd have a look what the price for a K-5 is at the so-called Pentax Webstore and whether it could be shipped to New Zealand.
Once I reconfirmed that shipping is to the USA and Canada only I left the store. A window popped up and informed me of a once in a lifetime opportunity to get free shipping and the opportunity to chat to an agent.
I asked why the webstore isn't called "Pentax Webstore USA" and some other questions. At one point I was pouring my heart out about the situation in New Zealand enquiring why the store cannot sent to international locations and got an answer that started "Understandable, ..." but then went on about return policies. My feeling that the agent was issuing canned answers increased. I hence typed "Can I return Jesus to God if I'm not happy?" and sure enough
Julie Says: Please accept my apologies, I am just a virtual agent with limited information. For more questions or information, please ...
BTW, the whole session was provided by a URL starting with "www.upsellit.com". Hmmh, a bit upfront isn't it?
EDIT: I'm mainly just reporting about the use of automated responses without judgement. The "upsellit" bit is not good, though.
Last edited by Class A; 04-07-2012 at 03:37 PM.