I love my 2012 Nexus 7, and as much as I am an Android fanboy, I sadly have to say that iOS is far easier to use than Android from the standpoint of a new user, to the point that Android is unusable in comparison to iOS.
When I first got my Nexus 7, I had little trouble activating the device. However, usability became questionable as soon as tried to configure the tablet. The Settings app is not on the home screens and is hidden in the midst of many other apps in the All Apps menu. The user doesn't have any obvious idea as to how to configure the device until after several minutes of exploring the device. On the other end, iOS puts the Settings app right on the first home screen.
Free of extraneous apps or modifications, the Nexus devices represent Android as Google intends it, and yet it is pretty hard to use from the standpoint of a new user. I can only imagine how difficult a skinned Android device with non-uninstallable carrier-mandated apps is to use...
I much prefer my Nexus 7 to an iPad, and despite my limited experience with iOS, it is clear that Android is effectively unusable for a user not familiar with computers. iOS is pick-up-and-play.
I now know my way around Android, but if Google is to get more users onto the Android "mobile technology platform", they need to take usability more seriously. These sorts of usability problems are driving people away from Android.
--DragonLord
Edit: More instances of usability problems:
- With iOS, core apps are always on the first home screen. With Android, system apps may not be immediately visible on the home screen(s) - out of the box, key Google apps such as Chrome and Maps are often hidden in folders that are not clearly marked.
- Aside from the universal power and volume buttons, iOS has fewer control points, with a single physical Home button. Android has at least three main control points: Home, Recent Apps, and Back. There may also be a Menu button depending on the app or device. This can lead to confusion for beginning users.
- Menus in Android are more difficult to navigate than those in iOS. iOS menus are well-structured and have clear delineations between groups of items, while Android menus don't separate groups of items well, making them harder to read. In iOS, groups are visually shown as rounded rectangular containers with headers outside these containers. In Android, menus are little more than flat lists of items, making it difficult to find a desired item. The following images are from the Nexus 10 and iPad, respectively.
- With iOS, the home screens are the list of all apps available. With Android, the home screens are containers for widgets, and the list of all apps is accessed through a separate menu. This menu can be very difficult to navigate if many apps are installed, and although Android's home screens offer far more customizability, it leads to clutter that generally does not occur with iOS.
- Despite significant improvements in UI performance with Android 4.1's Project Butter, it still does not match iOS in smoothness. The iOS UI runs at a constant 60 fps, generally without any slowdowns even with complex animations. When consumers compare, the Android device will always look inferior to the iPhone or iPad, even if the Android device has a faster processor! Android needs to have better hardware-software integration and optimization - newer versions of iOS run very smoothly even on older iPhones.
Last edited by bwDraco; 09-10-2013 at 09:25 PM.