Originally posted by normhead Many of us don't have that kind of luxury. We have to produce something besides informed happy employees.
So did you listen to the little guy that wanted more life boats on the Titanic?
I always listened to my employees, even when it was stupid stuff. Every so often they had a brilliant idea that worked well. Not often, but I sure didn't want to miss out on any.
I worked for a gear making company almost 50 years ago. I got the job in hard times and was lucky to have a friend that helped me get it. It was in a production office where we scheduled the procedure for each product from start to finish and on to shipping. Beginning at 7am you started printing little movie ticket size cards for each of the operations it would go the through and then delivering them to the various machinists. It could take 2-3 hours every morning. There were 5 employees doing this, and most of them did not like me much.....they had a buddy they wanted to get the job I got. A bunch of A-holes and I didn't take any BS, so it was not a good environment.
After a few weeks of mastering the boring work of hand copying many dozen tiny work cards, it dawned on me that I could put the original batch in a plastic cover and copy them all at once, cut them out on a paper cutter, and be done in 15 minutes. I did it..and it worked perfectly. While the other guys were still getting writing cramps I was able to take an early break and relax.
The boss was furious, and wanted me fired, but my friend was also a joint owner of the corp and the boss knew better. They harassed me and made me stop my copying procedure, even though it saved many man hours every day. I went to the CEO and showed him my procedure and explained it all to him.
The new production dept consisted of one man and me....the old boss kept his job but the other three were no longer needed.
I stayed until a better job opened up in another company about six weeks later. When I left the CEO gave me a $500. bonus...not small change way back then!
Yep, that's when I learned to listen. Even the new guy may have a good idea.
Regards!
Regards!