Originally posted by Tom S.
I have found that if you tip them at Christmas, they will go to great lengths to provide you with good service. My UPS guy not only rings the bell, he wraps stuff in plastic in bad weather, and takes packages requiring signatures next door if no one is home at our house.
So basically you have to pay them protection money to ensure they don't harm your packages. Or is it bribe money for them to do their job correctly?
Either way that is still sad.
Several years ago, I had a mail carrier either lose or misdeliver a package to someone else's mailbox. I suspect the latter. The package had tracking so I could see it had been delivered. Yet it was not in my mailbox.
I went to the post office with the tracking page printed and spoke to the manager (after the front clerk instantly passed the buck to the manager after discovering it was about a lost delivery). The manager took me to the hall way to hear my situation, then went to the back of the building to speak with the mail carrier. Finally the manager returned to say the carrier says they delivered it and its your word against theirs. And I'm believing theirs.

<-- I looked like this at this point.
Basically they called me a liar that it wasn't in my mailbox. Then they suggested I should have insured it and then stood there shrugging at me.. game over.
Since then the same mail carrier keeps delivering someone elses mail (who lives at a different address) to me, that I suspect they, from time to time, get my mail.. and perhaps that missing package.
I got my money back for the item through paypal but the whole situation greatly diminished my trust in the USPS. That said, Fedex has given me someone elses package before too.. mistakes happen. But Fedex came right back to correct the situation. USPS essentially said 'I delivered to A mailbox.. job done.'