Win update and a problem......

**grhazelton** · 10-16-2018, 02:56 PM

After an update my HP Pavilion dv6 with AMD processor laptop it won't let me use the numeric keypad. Going to "Settings" seems to furnish no help; with the SSD I can't get to the setup screen before Windows loads; that screen can usually be entered by pressing "esc" when booting up Yes, I know about the NUM LOCK key.. Any ideas?

Tom S. · 10-16-2018, 02:59 PM

Try the F2 key when booting. Many bios programs recognize that as the 'edit' key.

**grhazelton** · 10-16-2018, 03:54 PM

Originally posted by Tom S.

Try the F2 key when booting. Many bios programs recognize that as the 'edit' key.

The F2 trick got me to a test screen, but still no joy with the keypad. Thanks, though!

**17dew** · 10-17-2018, 06:01 AM

Try looking in Win control panel,ease of access.I think there may be a setting in there you can change,to get it back.

bxf · 10-17-2018, 06:20 AM

Anything relevant here?

[FIX] Number Lock Is Not Working In Windows 10

**grhazelton** · 10-17-2018, 12:34 PM

Originally posted by bxf

Anything relevant here?

[FIX] Number Lock Is Not Working In Windows 10

Right now I'm running sfc /scannow If that isn't successful I'll try what you've sent me. Many thanks!

torashi · 10-17-2018, 05:24 PM

Try using Windows+R and executing osk (on screen keyboard). Try uninstalling and reinstalling the keyboard driver manually.

**grhazelton** · 10-19-2018, 07:01 PM - **1 Like**

Well, the problem seems to be solved! Just sort of poking around, on Control Panel I went to Ease of Access, then to Ease of Access Center, to Set up Mouse Keys. At the bottom there is Use Mouse Keys when NUM Lock is Off. I selected that and..... Voila! The number key pad works! Now to see if that will survive a re- boot. The question remains...how did the failure of the keypad occur? I've never visited the "Set Up Mouse Keys" screen before.... Cue eerie music....
Many, many thanks to all who made suggestions. PentaxForums is a wonderful resource

10-16-2018, 02:56 PM	#1
grhazelton Loyal Site Supporter Join Date: Jul 2007 Location: Jonesboro, GA Photos: Albums Posts: 1,972	Win update and a problem...... After an update my HP Pavilion dv6 with AMD processor laptop it won't let me use the numeric keypad. Going to "Settings" seems to furnish no help; with the SSD I can't get to the setup screen before Windows loads; that screen can usually be entered by pressing "esc" when booting up Yes, I know about the NUM LOCK key.. Any ideas?

10-19-2018, 07:01 PM - 1 Like	#8
grhazelton Loyal Site Supporter Join Date: Jul 2007 Location: Jonesboro, GA Photos: Albums Posts: 1,972 Original Poster	Problem solved....perhaps! Well, the problem seems to be solved! Just sort of poking around, on Control Panel I went to Ease of Access, then to Ease of Access Center, to Set up Mouse Keys. At the bottom there is Use Mouse Keys when NUM Lock is Off. I selected that and..... Voila! The number key pad works! Now to see if that will survive a re- boot. The question remains...how did the failure of the keypad occur? I've never visited the "Set Up Mouse Keys" screen before.... Cue eerie music.... Many, many thanks to all who made suggestions. PentaxForums is a wonderful resource

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10-16-2018, 02:59 PM	#2
Tom S. Veteran Member Join Date: May 2008 Location: S.E. Michigan Photos: Albums Posts: 4,317	Try the F2 key when booting. Many bios programs recognize that as the 'edit' key.

10-16-2018, 03:54 PM	#3
grhazelton Loyal Site Supporter Join Date: Jul 2007 Location: Jonesboro, GA Photos: Albums Posts: 1,972 Original Poster	Originally posted by Tom S. Try the F2 key when booting. Many bios programs recognize that as the 'edit' key. The F2 trick got me to a test screen, but still no joy with the keypad. Thanks, though!

10-17-2018, 06:01 AM	#4
17dew Loyal Site Supporter Join Date: Mar 2008 Location: Ohio Photos: Gallery Posts: 1,823	Try looking in Win control panel,ease of access.I think there may be a setting in there you can change,to get it back.

10-17-2018, 06:20 AM	#5
bxf Veteran Member Join Date: Jul 2010 Location: Lisbon area Posts: 1,660	Anything relevant here? [FIX] Number Lock Is Not Working In Windows 10

10-17-2018, 12:34 PM	#6
grhazelton Loyal Site Supporter Join Date: Jul 2007 Location: Jonesboro, GA Photos: Albums Posts: 1,972 Original Poster	Originally posted by bxf Anything relevant here? [FIX] Number Lock Is Not Working In Windows 10 Right now I'm running sfc /scannow If that isn't successful I'll try what you've sent me. Many thanks!

10-17-2018, 05:24 PM	#7
torashi Veteran Member Join Date: Sep 2017 Location: Medellín Posts: 1,322	Try using Windows+R and executing osk (on screen keyboard). Try uninstalling and reinstalling the keyboard driver manually.