Originally posted by dazman Anyone outside the US and Canada ordered from Prodigital2000? Any problems? Would you order from them again?
Want to get the DA35, but hesitating due to the reported poor customer service & packaging for shipping
I made my first ever lens order from them earlier in the year. I documented my trials well enough at the time. What I did was ordered one lens, called them up to ask about combined shipping and then ordered a second lens after being told one story.
Then I got hit for a whole lot more shipping than expected (I recall $30). They justified this by saying I paid for the shipping on the second item first, which makes no sense. I never got my money refunded, which I think is a poor show. Instead they said they'd apply it to my next order. But I have never bothered ordering from then again, instead spending thousands with sellers mostly on this forum. One person's loss...
They never answer emails. And they have pretty dumb excuses about it.
They package pretty skimpy. My lens boxes were thrown in a padded envelope with no other protection.
OTOH they declared low value for tax purposes.
I must say I am tempted by the low K20D prices. But I hate to patronise someone who has already scammed me.