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07-19-2020, 11:20 AM   #16
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Location: Wisconsin, USA
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Lately, B&H has not been responding to my emails!!

I've had it with them, and have moved all of my business to Roberts Camera in Indianapolis. Much better and more responsive service! No kidding.

07-21-2020, 02:44 PM   #17
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Nothing new, I ordered 2 batteries from them a couple of weeks ago. They sent me one battery the other one is back ordered. unfortunately the unit I bought the batteries for needs 2 batteries. I sent emails, all to no avail. This is nothing new, this has been going on for a while and has nothing to do with COVID. What is new is that its getting worse. Maybe somebody from Amazon can help them get their shipping and inventory together...
08-04-2020, 07:03 PM   #18
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QuoteOriginally posted by reeftool Quote
A lot of stuff is sold out everywhere. There are supply chain issues around the world as factories have been closed either due to covid 19 or due to them not getting certain materials. My rule lately is that an item I'm interested in is listed as in stock, I will order and if it's backordered, I will look elsewhere.
I finally cancelled the order for something else in Amazon, the refunding is smooth no problem with that, I will try B&H again later.
12-31-2020, 09:45 PM   #19
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It is strange that, I try again to place the order of the same thing and it is now in stock, but there was a problem, I don't want to use the word 'stupid' to describe B&H but a tiny bit of problem on their side stopping me from completing the order, and it was my phone no. ! since I am from overseas my address and phone no. are not in the same format as in the US, but since B&H accepted overseas orders so they should take that into consideration to work with different format. I used Paypal but B&H requested me to input again my address so I did that, but I don't know why the record they got from Paypal was partially corrupted, the address detail was truncated and a non existed ZIP code in use so I corrected all that, but the system does not accept my phone no. I don't know why, I've been using Paypal since some 20yrs. ago to pay and receive money no problem, I don't know what is up with B&H. I wrote to them to get it fixed, the response was 'you must input the same address detail as on Paypal.... and try put "011" in the phone no....' why would I do that to change my phone no., instead they should get it fixed with Paypal, or simply send me a Paypal request to complete the order. I am inclined to cancel my membership and try something else, what about Adorama ?? it is the other well know branding to me.

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