Originally posted by Michael Piziak I skimmed over, I admit, most of your comments.
Glad I am late to this thread...
Originally posted by Michael Piziak The issue is we've grabbed what looks like a gallon of milk, got home, and it's actually a bit smaller and is less ounces.
Ummm...yes...did it say 1 gal on the shelf or on the receipt? FWIW, similar is done with soft drinks, chips, and candy. The containers in my fridge say 1 U.S. Gallon. The price label on the shelf said Gallon as did the promotional on-sale sign above the cooler. Ditto for the receipt.
The deceit you encountered is a sad thing and you did get caught by the ruse. You can complain, but the store manager is well-aware they don't sell milk by the gallon. Best to avoid doing business there.
Steve