Originally posted by steamloco76 I am officially done with buying anything from eBay or from camera shops on the web for a while. My last five purchases have been one hit, the Auto 110 kit, three total strike-outs Including today’s delivery and one outfit touring the countryside on a misadventure via FedEx Ground.
Today’s acquisition is a Program Plus, SMCA 70-210 F4, SMCA 50/1.7 SMCM 28/2.8 and SMCM 135/3.5. All in “ Good used condition” A term of which I have become seriously skeptical. Anyhow, the whole shebang was packed into a women’s size 10, single wall cardboard shoe box wrapped in brown tape. It looked like a kilo brick of illicit narcotics. (It DID come from Miami). No cushioning in the ends of the box at all. The top had some foam, the bottom a bit of foam and between the lenses and camera were two wads of paper and four lose divided from a $5 camera bag! Of course, this time of year the package received some rough handling and, because of the lack of space between the sides and lenses, two were damaged. Absolutely the fault of the eBay seller for not using a better packaging solution. On top of that, all for lenses have fungus. The 28 and 50 have very little, though the 28 has a slow iris. The 135 is polluted on the inside face of the last element group. The zoom is a science project. Speaking of the zoom, it took the brunt of rough handling and is now jammed at 150mm. Somehow the camera, which had no padding behind it, arrived unscathed and is clean and functional, needing only new mirror bumper foam. I’m waiting to hear from the seller since it was a no returns auction. I guess I should hold off on playing the lottery for a while too.
Sorry to hear that
With eBay, I look for good, detailed photos of equipment and a good, full description of condition in the auction listing. Anything less is, at best, laziness; or, at worst, subterfuge. I often contact the seller if the photos or description don't provide enough information and politely request more detail. Some sellers will, some won't... and I base my level of confidence and buying decision on that, amongst other aspects including the original listing content and seller's feedback. Just occasionally, I'll take a punt on a poorly documented listing if it's an item I'm really interested in and think I can get it for a very attractive price, but I do so with the assumption there's a very good chance I'll be burned. Even with perfect auction listings, I set my expectations low to avoid disappointment, and assume I may well have to return the item or just suck it up and chalk it down to experience. I always assume things won't be as good as described, and that photos will show items in their best light. I know it sounds like a pessimistic approach - and it is - but these days I'm rarely disappointed and take bad auction experiences in my stride.
It's also worth bearing in mind that things can go wrong even with big, established and reputable online retailers. I buy a fair amount of stuff through Amazon UK and selected Amazon marketplace sellers, and whilst they're generally good, things occasionally arrive that have previously been opened, damaged in transit, sometimes the wrong item etc. Again, I always assume the worst and never allow myself to become enthusiastic about an incoming item.
I'm probably telling you what you already know, so apologies if that's the case. But I figured it was worth mentioning. Years ago, I went through the same frustrations you're going through now, and my current approach was born from that
Regarding the auction you described - even if it's a "no returns" auction, if the items aren't as specifically described (e.g. buyer said "no fungus" and there is fungus), you can return them for refund whether the seller likes it or not. Start a return, and if the seller is uncooperative or fails to accept the return, ask eBay to step in and they will almost certainly side with you and refund.