Originally posted by Docrwm Each of the packages sent via FedEx was charged BOTH the customs duty set forth by the US Government AND a "brokerage fee"
This was my experience *once*. I buy a lot of stuff online, and being in Canada, it largely comes from abroad--either Hong Kong or US. I simply do not buy unless the seller will ship by USPS. NO exceptions. My experience was with UPS. A $100 duty free item was assessed a brokerage fee of $50. MY eBay bargain suddenly wasn't so sweet.
If you live near your country's point of entry, you can broker it yourself. You need to arrange to show up at the appropriate location at the airport and sign a paper and pay any duties owing. Perhaps that's what the phone call from Fed Ex was about.