Originally posted by OldNoob They said "They never open boxes" i was like maybe you should!
Anyway i could return it , but i would have to wait a couple weeks for it to be credited to my card before i could order another one. (plus i would have to pay for shipping to return it)
OR If i wanted to keep it. they offered me a free extended 5 year warranty through MACK camera repair.
That's pretty good i guess. IDK still have a few days to decide.
In the meantime watch out for cameras sold by them.
They told me they get their camera's straight from Pentax., however ii think Pentax would know how to reset the stutter count and user info befor shipping it out, don't you?
Coupled with the Bad battery, i think Admin Adam is correct. i should send it back. Though it is discouraging that my first Pentax experience be like this.
Geez! You've every right to be annoyed.
Watch out though, because nobody knows what that previous owner did with it. Did they take care of it? Or did they drop it and return it so they wouldn't have to pay for repairs? If something like that did happen, it'd be a damn fine warranty if it covers that sort of thing should a problem develop during your possession.
Would this warranty cover the previous owner's indiscretions should they exist? Best sort it out before you start using it and you inherit the indiscretions, should they exist.
And for selling you a used product under false pretences, they should cover the shipping costs. Their mistake, their onus. In this situation you're the only one watching out for yourself, nobody else... except maybe PentaxForums
EDIT: Don't be discouraged by this. It has nothing to do with Pentax and everything to do with the supplier.