Does the K-30 come with a printed manual?

maxxxx · 11-15-2013, 06:39 PM

Hi,

I just got a new K-30 from Amazon with 18-135 lens. At first look the camera is great but it didn't come with a printed manual. Is this always the case or did I get a repackaged device and they forgot to put the manual in? The shutter count is 0 so it seems the camera is new.

If Pentax doesn't ship with a printed manual, is there a way to get one? I hate PDF's

Cheers

Adam · 11-15-2013, 06:55 PM

It should have come with a manual. it might be possible to buy a printed manual on ebay, etc if you don't want to go through the return and exchange process.

**mobil1** · 11-15-2013, 09:10 PM

Mine came with one.

**patrick9** · 11-16-2013, 07:15 AM

Mine had one too. I would contact Amazon, or the people that actually sold you the camera, and see it the manual could be located. I am not sure if Amazon is the seller or was the middle man Since it works both ways. If that doesn't work than E-bay or try KEH

Last edited by patrick9; 11-16-2013 at 07:21 AM.

Al_Kahollick · 11-16-2013, 07:47 AM

Amazon has outstanding customer service! Research how much a replacement manual will cost (including shipping), then contact them and let them know your pkg. arrived w/o a manual. Also tell them if they can't get you a manual, you'll be willing to take a refund in the amount it will take to replace it. If they can't get you the manual (likely not if shipped from a 3rd party), they'll gladly give you a partial refund.

lister6520 · 11-16-2013, 08:49 AM

Mine came with a paper manual but that was more than a year ago. Maybe they've run out of paper in the meantime.

shaX 07 · 11-16-2013, 09:36 AM

It should definitely have come with a paper manual. I bought my K30 new from Hunt's and it had one.

Colbyt · 11-16-2013, 10:24 AM

Mine did and yours should have though I prefer using the pdf version.

A request may get you a printed manual from Amazon. That would be a lot cheaper than returning and reshipping.

lawjie · 11-16-2013, 11:12 AM

If you're worried about your DLSR might not be brand new. Check for the shutter count, and observe the camera very carefully to see if there's is any wear of sign of use.
If it's brand new, I personally wouldn't bother for an exchange.

**tomwil** · 11-16-2013, 08:15 PM

Hoya had a way on the Pentax website to order manuals ($8 total), but I don't see it on the Ricoh Pentax site.

The address and phone number when ordered in the past:

Pentax Imaging Co
Instruction Book Dept
600 12th St Suite 300
Golden, Co 80401 USA

1-800-877-0155

**patrick9** · 11-17-2013, 06:51 AM

http://https://www.pentaxforums.com/pages/check-shutter-count-exif.html

Originally posted by lawjie

If you're worried about your DLSR might not be brand new. Check for the shutter count, and observe the camera very carefully to see if there's is any wear of sign of use.

You can check the shutter count here on the forums . Remember that the shutter may have been fired a few times in QC and other areas at the factory. The link above should take you to the page to check shutter count

maxxxx · 11-17-2013, 02:07 PM

Originally posted by patrick9

http://https://www.pentaxforums.com/pages/check-shutter-count-exif.html
You can check the shutter count here on the forums . Remember that the shutter may have been fired a few times in QC and other areas at the factory. The link above should take you to the page to check shutter count

The shutter count was 20 after I took some pictures. so I think the camera is new.

maxxxx · 11-17-2013, 02:08 PM

Thanks! This is very helpful.

Originally posted by tomwil

Hoya had a way on the Pentax website to order manuals ($8 total), but I don't see it on the Ricoh Pentax site.

The address and phone number when ordered in the past:

Pentax Imaging Co
Instruction Book Dept
600 12th St Suite 300
Golden, Co 80401 USA

1-800-877-0155

focusian · 11-18-2013, 09:27 PM

I printed from pdf file, easy to read.

Chapchalk · 11-18-2013, 09:35 PM

Mine didn't have a manual either...I just got mine last week.

11-15-2013, 06:39 PM	#1
maxxxx Veteran Member Join Date: Nov 2013 Posts: 385	Does the K-30 come with a printed manual? Hi, I just got a new K-30 from Amazon with 18-135 lens. At first look the camera is great but it didn't come with a printed manual. Is this always the case or did I get a repackaged device and they forgot to put the manual in? The shutter count is 0 so it seems the camera is new. If Pentax doesn't ship with a printed manual, is there a way to get one? I hate PDF's Cheers

11-17-2013, 06:51 AM	#11
patrick9 Site Supporter Join Date: Feb 2011 Location: Murfreesboro Tennessee Photos: Gallery \| Albums Posts: 3,458	http://https://www.pentaxforums.com/pages/check-shutter-count-exif.html Originally posted by lawjie If you're worried about your DLSR might not be brand new. Check for the shutter count, and observe the camera very carefully to see if there's is any wear of sign of use. You can check the shutter count here on the forums . Remember that the shutter may have been fired a few times in QC and other areas at the factory. The link above should take you to the page to check shutter count Last edited by patrick9; 11-17-2013 at 08:27 AM. Reason: link added

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11-15-2013, 06:55 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,595	It should have come with a manual. it might be possible to buy a printed manual on ebay, etc if you don't want to go through the return and exchange process.

11-15-2013, 09:10 PM	#3
mobil1 Site Supporter Join Date: Dec 2012 Location: Louisville, Ohio Posts: 58	Mine came with one.

11-16-2013, 07:15 AM	#4
patrick9 Site Supporter Join Date: Feb 2011 Location: Murfreesboro Tennessee Photos: Gallery \| Albums Posts: 3,458	Mine had one too. I would contact Amazon, or the people that actually sold you the camera, and see it the manual could be located. I am not sure if Amazon is the seller or was the middle man Since it works both ways. If that doesn't work than E-bay or try KEH Last edited by patrick9; 11-16-2013 at 07:21 AM.

11-16-2013, 07:47 AM	#5
Al_Kahollick Banned Join Date: Feb 2013 Posts: 390	Amazon has outstanding customer service! Research how much a replacement manual will cost (including shipping), then contact them and let them know your pkg. arrived w/o a manual. Also tell them if they can't get you a manual, you'll be willing to take a refund in the amount it will take to replace it. If they can't get you the manual (likely not if shipped from a 3rd party), they'll gladly give you a partial refund.

11-16-2013, 08:49 AM	#6
lister6520 Veteran Member Join Date: May 2012 Posts: 733	Mine came with a paper manual but that was more than a year ago. Maybe they've run out of paper in the meantime.

11-16-2013, 09:36 AM	#7
shaX 07 Veteran Member Join Date: Sep 2013 Location: Maine Posts: 331	It should definitely have come with a paper manual. I bought my K30 new from Hunt's and it had one.

11-16-2013, 10:24 AM	#8
Colbyt Veteran Member Join Date: Dec 2010 Location: Central Kentucky Photos: Gallery \| Albums Posts: 1,417	Mine did and yours should have though I prefer using the pdf version. A request may get you a printed manual from Amazon. That would be a lot cheaper than returning and reshipping.

11-16-2013, 11:12 AM	#9
lawjie Junior Member Join Date: Sep 2013 Posts: 41	If you're worried about your DLSR might not be brand new. Check for the shutter count, and observe the camera very carefully to see if there's is any wear of sign of use. If it's brand new, I personally wouldn't bother for an exchange.

11-16-2013, 08:15 PM	#10
tomwil Site Supporter Join Date: May 2009 Location: Maryland USA Posts: 778	Hoya had a way on the Pentax website to order manuals ($8 total), but I don't see it on the Ricoh Pentax site. The address and phone number when ordered in the past: Pentax Imaging Co Instruction Book Dept 600 12th St Suite 300 Golden, Co 80401 USA 1-800-877-0155

11-17-2013, 02:07 PM	#12
maxxxx Veteran Member Join Date: Nov 2013 Posts: 385 Original Poster	Originally posted by patrick9 http://https://www.pentaxforums.com/pages/check-shutter-count-exif.html You can check the shutter count here on the forums . Remember that the shutter may have been fired a few times in QC and other areas at the factory. The link above should take you to the page to check shutter count The shutter count was 20 after I took some pictures. so I think the camera is new.

11-17-2013, 02:08 PM	#13
maxxxx Veteran Member Join Date: Nov 2013 Posts: 385 Original Poster	Thanks! This is very helpful. Originally posted by tomwil Hoya had a way on the Pentax website to order manuals ($8 total), but I don't see it on the Ricoh Pentax site. The address and phone number when ordered in the past: Pentax Imaging Co Instruction Book Dept 600 12th St Suite 300 Golden, Co 80401 USA 1-800-877-0155

11-18-2013, 09:27 PM	#14
focusian Junior Member Join Date: Sep 2013 Posts: 42	I printed from pdf file, easy to read.

11-18-2013, 09:35 PM	#15
Chapchalk Junior Member Join Date: Nov 2013 Posts: 40	Mine didn't have a manual either...I just got mine last week.