Originally posted by jatrax Wow, that is incredibly bad luck. Who did you send it to for repair?
Hi, Pentax/Ricoh told me to send it to Precision Camera. I think Ricoh uses them as a third party contractor or something.
Thanks,
Misterkittyboy
---------- Post added 04-30-16 at 09:57 PM ----------
Thanks for the response!. The Pentax authorized service center is called Precision Camera. Since it's been in the shop for the majority of the time we hardly had used the camera. That is why we got the Nikon camera instead, a life saver for those gymnastic meets. I appreciate your response (Helen).. however, I don't think you will be able to fix it because it is a known issue. After 5 times, it is still not repaired.
The warranty allows you to send it to Precision Camera. However, they can't fix it either.... which is why I wanted the upgrade.
Thanks,
Misterkittyboy
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Originally posted by BigMackCam Sorry to hear about the problem you've encountered. I've never heard of that issue before. Do you have links to the websites and posts that suggest this is a known issue? The reason I ask is that we have many, many happy K-50 owners here on the forums. Also, who specifically did you send the camera to for repairs? Was it a Pentax authorised service centre (in which case, which one?), or Adorama? It would help other members here to know. We have an active Adorama representative here - @Helen Oster; - who may be able to help you.
It's unlikely any supplier would upgrade you to a different camera (regardless of manufacturer) unless they were unable to satisfactorily repair the one you had bought, especially after 1.5 years of use. Were they able to repair it, and did that repair come with any kind of warranty?
I'm also sorry to hear you wouldn't buy another Pentax camera in future. Like any manufacturer, they occasionally have problems (there are various models from all the major manufacturers that have had frequent problems - Nikon, Canon, Sony etc.) - it's just a fact of life. I think you've been very unlucky with your particular K-50. That said, let us know how we can help you... We're a Pentax-enthusiast website, so you'll be in good company if you decide to continue shooting with a Pentax camera now or in the future
---------- Post added 04-30-16 at 10:02 PM ----------
Thanks for your response, I cannot believe all of the quick responses.. All of you are amazing!
We've had the Nikon for 3 months I believe with no issues. The Pentax issue began in the first month. Perhaps, I should have a got a refund when I had the chance..
It was a Pink Camera in which she was enamored with and kept in hopes that Ricoh/Pentax could fix it ....to no avail.
Thanks again for the response.
Misterkittyboy
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Originally posted by kp0c Well, when her Nikon breaks, they'll buy a Canon, and once this one breaks, maybe they'll buy a Sony, and then after, maybe they'll figure every manufacturer can produce defective products.
To be fair, I wouldn't buy another Pentax have I had the same problems in such short time.
But that being said, the K30 - K50 camera are not cameras I would recommend because of the "high" risk of problem with the aperture lever mechanism.
---------- Post added 04-30-16 at 10:10 PM ----------
Thanks, Huy,
I'll get her camera and give it a try.... and well let you know,.
Thanks,
Misterkittyboy
Originally posted by Huy Hi misterkittyboy,
Changes are the ISO setting of your K 50 is still in auto ISO mode. Even though you turn the dial to M, the camera is still operating in TAv mode.
To operate the camera in full manual mode:
1) Switch the camera to M,
2) If the camera is still showing TAv, go to ISO setting and switch to manual ISO, the camera will operate in Manual.
3) When you switch the camera to other auto ISO modes such as Av or TAv or Tv, the ISO will set to auto ISO automatically.
4) when you switch back to M, assuming you already did step #2, the camera will set to manual ISO.
Hope it helps,
- Huy
---------- Post added 04-30-16 at 10:11 PM ----------
We will see what happens!
Originally posted by rawr Exactly. A likely case of not reading the manual and not working the settings properly. Not a defect.
---------- Post added 04-30-16 at 10:17 PM ----------
Hi Huy,
That was a good idea... I went in and selected Manual,
which setting is TAV.
Then I selected the ISO button and scrolled from Iso Auto to ISO (manual).
Unfortunately It is still TAV..
I think that the Pentax Engineers tried this and didn't work.
But Nice try and thanks for helping me anyways!
Misterkittyboy
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Originally posted by Huy Hi misterkittyboy,
Changes are the ISO setting of your K 50 is still in auto ISO mode. Even though you turn the dial to M, the camera is still operating in TAv mode.
To operate the camera in full manual mode:
1) Switch the camera to M,
2) If the camera is still showing TAv, go to ISO setting and switch to manual ISO, the camera will operate in Manual.
3) When you switch the camera to other auto ISO modes such as Av or TAv or Tv, the ISO will set to auto ISO automatically.
4) when you switch back to M, assuming you already did step #2, the camera will set to manual ISO.
Hope it helps,
- Huy
---------- Post added 04-30-16 at 10:23 PM ----------
Thanks for your response...
Interesting stats. I'll keep those in mind. We are a low mileage user too...
If I paid 5-600$ for an entry level DSLR, I would expect to get more than 100 shots without erring. With
the new technology out today, you would expect quality and quantity out of the camera, not like a
the new water heaters they make today only last 10-12 years. Perhaps, they want you to
buy more cameras?
We just got unlucky unfortunately. But I seem to have been lucky to have found this site and hear good comments.
Thanks,
Misterkittyboy
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Originally posted by reh321 It's too bad we don't have any actual statistics with respect to aperture lever mechanism failures, of the sort "the probability of failure within 1000 shots is x, the probability of failure within 2000 shots is y, etc". We would need statistics of that sort to combine with the currently very low price to get a reasonable picture of actual effective reliability. I'm a "low mileage" user, currently not taking much over 500 pictures per year. I had two Canon Rebels die in less than 8 years {fewer than 5000 shots between the two of them}, so that kind of statistics would have been helpful before I purchased my K-30 10+ months ago. In some sense, if the average life of a K-30/50 is over 5000 shots, that is more than I'm likely to ask of a camera. On the other hand, if the average life is under 1000, that is something to worry about, but a free-floating cloud hanging over the K-30/50 doesn't really do anyone any good.
note: my wife says if this camera runs into that problem, we just buy me a new camera, but I do have a 35mm Super Tak permanently living in my camera bag right now.
---------- Post added 04-30-16 at 10:26 PM ----------
Thanks, I tried Huy's information and still did not get out of TAV.
You would have thinked that the Pentax Team would have told me that too.
Since it didn't work for me, it probably didn't work for them after so many times.
Misterkittyboy!
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Originally posted by clackers Huy nailed it ... you never set the ISO, you still had Auto ISO turned on.
I'm afraid neither you nor your shop have exactly covered yourselves with glory on this one, MKB!
---------- Post added 04-30-16 at 10:28 PM ----------
Hi,
I tried Huy's suggestion and did not prevail.
If you have any other ideal would be greatly appreciated.
Thanks,
Misterkittyboy
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Originally posted by freddyisaac Just tested my K30 and it does exactly the same thing
Dial turned to M mode - hit the iso button and select auto ISO and lo and behold the camera switches to TAv mode (which in all fairness is M mode with auto ISO selected). Dial still in M mode hit the ISO button and select the manual ISO an the camera switches back to M mode - TADA!! never noticed that before; cool feature really !!
Seems like your camera is good and unfortunately you spent money needlessly on the NIKON - but if you like the NIKON then you have a pentax backup which you now know how to operate.
cheers
---------- Post added 04-30-16 at 10:32 PM ----------
Hi,
Thanks for your thought.
Yes, you would think that you would have to read the fine print to make sure that issue doesn't happen at all
However, in my case, it still doesn't work.
Good thing is that I don't have to read the Nikon manual to explore this awkward functionality....
Misterkittyboy
Originally posted by calsan In all fairness, the manuals are a bit vague and aren't a replacement for photography school. But the camera store staff should know how to use a camera, I would have thought.
---------- Post added 04-30-16 at 10:42 PM ----------
Hi,
I didn't realize my issue would cause the reaction that it would have.
But I am impressed with all of your responses so quickly.. it's kind of embarrassing..
Huy gave us a good idea about changing the ISO setting, however that didn't work either.
I would think that they would have told me to do Huy's comment first, but didn't.
We are happy with the Nikon so far. I was hoping that the one of you in this forum
would have an answer. After hearing your comments, sounds like our K50 has
deeper issues.
There are so many responses, I am afraid I didn't respond to them. If I missed any of you,
sorry....
Thanks again!
Misterkittyboy
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Originally posted by Not a Number The OP could have spare themselves much grief and expenses had they found this forum and posted here first. The Ricoh live chat troubling shooting database may even have this "problem" covered. Why Precision should have explained the function. Or getting Ricoh involved should have cleared up the misunderstanding. Precision may just use canned responses such as "Device inspected and adjusted to factory specifications" and left it at that.
Be that as it may no use crying over water under the bridge. Let's wish the OP and daughter enjoy their Nikon and take many of memorable photos with it. Perhaps the OP will sell the Pentax on the Marketplace to a new owner which will give it the love the camera deserves.