Another K-50 Dark Picture issue

Jeff Lopez · 04-28-2017, 08:34 AM

great idea! put that K50 to work!

**suraswami** · 04-28-2017, 07:04 PM

Called American Express and learned that with the card I have, they automatically extend the warranty for 1 more year. They said they might be able to cover the cost of repair but need to send out few documents. The claim processor will let me know if they are going to approve the repair or not.

Jeff Lopez · 04-28-2017, 08:05 PM

Generally, you probably be covered with American Express, Im pretty certain you will recieve a credit refund due to the fact that Ricoh could not replace a discontinued camera (they cant warranty a end of line product)..Hope it comes out that way..

**suraswami** · 05-10-2017, 04:53 PM - **1 Like**

Got a call from Amex Assurance and they said they are going to refund the full purchase price to my card!!

Wow that is service!!

I am going to use the awesome K50 until it gives up the ghost.

Jeff Lopez · 05-10-2017, 06:29 PM - **1 Like**

Originally posted by suraswami

Got a call from Amex Assurance and they said they are going to refund the full purchase price to my card!!

Wow that is service!!

I am going to use the awesome K50 until it gives up the ghost.

I told you! lol

Not a Number · 05-10-2017, 07:35 PM - **2 Likes**

Seems like Ricoh US is addressing the issue:

K-30 / K-50 Aperture Block Failue - Repair Solution available - Page 37 - PentaxForums.com
Good Experience with K-50 Repair - PentaxForums.com

**suraswami** · 05-10-2017, 08:31 PM

Originally posted by Not a Number

Seems like Ricoh US is addressing the issue:

K-30 / K-50 Aperture Block Failue - Repair Solution available - Page 37 - PentaxForums.com
Good Experience with K-50 Repair - PentaxForums.com

Good to Know, thanks.

I will have to check on this when I get back from my Trip.

paolo11 · 05-12-2017, 04:56 AM

Originally posted by Adam

If you wan to stay with Pentax, get one of the models designed to last, such as the K-3, K-3 II, K-1, maybe even the KP. Those models aren't known to have any common QC issues, thankfully.

BTW, if you got the 55-300mm PLM lens you could bypass the aperture issue entirely- but of course that's a very narrow field of view.

I would also include the K5 series to that list.

Imagery By George · 06-27-2017, 10:47 AM - **2 Likes**

I thought some might like to see what was done to (hopefully) fix the exposure issues with my K-50. I've attached a copy of the repair ticket.

---------- Post added 06-27-17 at 10:49 AM ----------

At any rate, hopefully it'll now be a good backup for my new K-3ii.

Theov39 · 06-27-2017, 07:40 PM

Interesting. Thanks for posting that. Did you have to pay that bill or is Pentax covering it?

MarkJerling · 06-27-2017, 08:17 PM

Originally posted by robtcorl

I thought they all were supposed to last?
More than two years at least.
My K-S2 is kaput after two years and 5K clicks.
Ricoh has its head stuck in the sand, or elsewhere, on this issue.

What went wrong with your K-S2?

robtcorl · 07-01-2017, 08:25 AM

Originally posted by MarkJerling

What went wrong with your K-S2?

Sorry Mark, just now saw this.
It has the classic aperture block issue, and I haven't messed with it since getting my KP.
Can't decide whether to sell it as-is or try the CA repair guy, self repair is out of the question for me.

MarkJerling · 07-02-2017, 03:06 AM

No worries Bob. And there I thought it was only K-30's and K-50's that suffered from that issue!

**suraswami** · 07-03-2017, 12:39 PM

Are there any picture comparison of the fixed part on this site or elsewhere? I meant the one fixed by Precision Camera.

**suraswami** · 07-07-2017, 11:13 AM

Came back from vacation, Love the K3 so far, took lot of family pictures.

K50 after leaving it alone for almost a month still works fine with AA + adapter but with OEM battery even after couple of burst shots black picture doesn't go away. Put in the AA and take first shot, put back OEM and it keeps taking pics properly.

Called Pentax support, they want me to send in the camera to see what's wrong and then let me know the repair charges. Debating if I need to send it, don't want such a nice camera to collect dust and die eventually.

View Poll Results: Which Camera to buy
K-70	5	26.32%
K-3ii	14	73.68%
Used K-S2	2	10.53%
Multiple Choice Poll. Voters: 19. You may not vote on this poll

06-27-2017, 10:47 AM - 2 Likes	#39
Imagery By George New Member Join Date: Dec 2016 Location: Reinholds, Pennsylvania Posts: 17	K-50 Repaired by Precision Camera I thought some might like to see what was done to (hopefully) fix the exposure issues with my K-50. I've attached a copy of the repair ticket. ---------- Post added 06-27-17 at 10:49 AM ---------- At any rate, hopefully it'll now be a good backup for my new K-3ii. Attached Images

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04-28-2017, 08:34 AM	#31
Jeff Lopez Veteran Member Join Date: Dec 2016 Posts: 531	great idea! put that K50 to work!

04-28-2017, 07:04 PM	#32
suraswami Site Supporter Join Date: Jun 2015 Photos: Gallery \| Albums Posts: 419 Original Poster	Called American Express and learned that with the card I have, they automatically extend the warranty for 1 more year. They said they might be able to cover the cost of repair but need to send out few documents. The claim processor will let me know if they are going to approve the repair or not.

04-28-2017, 08:05 PM	#33
Jeff Lopez Veteran Member Join Date: Dec 2016 Posts: 531	Generally, you probably be covered with American Express, Im pretty certain you will recieve a credit refund due to the fact that Ricoh could not replace a discontinued camera (they cant warranty a end of line product)..Hope it comes out that way..

05-10-2017, 04:53 PM - 1 Like	#34
suraswami Site Supporter Join Date: Jun 2015 Photos: Gallery \| Albums Posts: 419 Original Poster	Got a call from Amex Assurance and they said they are going to refund the full purchase price to my card!! Wow that is service!! I am going to use the awesome K50 until it gives up the ghost.

05-10-2017, 06:29 PM - 1 Like	#35
Jeff Lopez Veteran Member Join Date: Dec 2016 Posts: 531	Originally posted by suraswami Got a call from Amex Assurance and they said they are going to refund the full purchase price to my card!! Wow that is service!! I am going to use the awesome K50 until it gives up the ghost. I told you! lol

05-10-2017, 07:35 PM - 2 Likes	#36
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,525	Seems like Ricoh US is addressing the issue: K-30 / K-50 Aperture Block Failue - Repair Solution available - Page 37 - PentaxForums.com Good Experience with K-50 Repair - PentaxForums.com

05-10-2017, 08:31 PM	#37
suraswami Site Supporter Join Date: Jun 2015 Photos: Gallery \| Albums Posts: 419 Original Poster	Originally posted by Not a Number Seems like Ricoh US is addressing the issue: K-30 / K-50 Aperture Block Failue - Repair Solution available - Page 37 - PentaxForums.com Good Experience with K-50 Repair - PentaxForums.com Good to Know, thanks. I will have to check on this when I get back from my Trip.

05-12-2017, 04:56 AM	#38
paolo11 Senior Member Join Date: Oct 2012 Posts: 115	Originally posted by Adam If you wan to stay with Pentax, get one of the models designed to last, such as the K-3, K-3 II, K-1, maybe even the KP. Those models aren't known to have any common QC issues, thankfully. BTW, if you got the 55-300mm PLM lens you could bypass the aperture issue entirely- but of course that's a very narrow field of view. I would also include the K5 series to that list.

06-27-2017, 07:40 PM	#40
Theov39 Pentaxian Join Date: Nov 2015 Location: Sydney Posts: 594	Interesting. Thanks for posting that. Did you have to pay that bill or is Pentax covering it?

06-27-2017, 08:17 PM	#41
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,402	Originally posted by robtcorl I thought they all were supposed to last? More than two years at least. My K-S2 is kaput after two years and 5K clicks. Ricoh has its head stuck in the sand, or elsewhere, on this issue. What went wrong with your K-S2?

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07-01-2017, 08:25 AM	#42
robtcorl Veteran Member Join Date: Feb 2011 Location: St Louis, MO Photos: Gallery Posts: 11,606	Originally posted by MarkJerling What went wrong with your K-S2? Sorry Mark, just now saw this. It has the classic aperture block issue, and I haven't messed with it since getting my KP. Can't decide whether to sell it as-is or try the CA repair guy, self repair is out of the question for me.

07-02-2017, 03:06 AM	#43
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,402	No worries Bob. And there I thought it was only K-30's and K-50's that suffered from that issue!

07-03-2017, 12:39 PM	#44
suraswami Site Supporter Join Date: Jun 2015 Photos: Gallery \| Albums Posts: 419 Original Poster	Are there any picture comparison of the fixed part on this site or elsewhere? I meant the one fixed by Precision Camera.

07-07-2017, 11:13 AM	#45
suraswami Site Supporter Join Date: Jun 2015 Photos: Gallery \| Albums Posts: 419 Original Poster	Came back from vacation, Love the K3 so far, took lot of family pictures. K50 after leaving it alone for almost a month still works fine with AA + adapter but with OEM battery even after couple of burst shots black picture doesn't go away. Put in the AA and take first shot, put back OEM and it keeps taking pics properly. Called Pentax support, they want me to send in the camera to see what's wrong and then let me know the repair charges. Debating if I need to send it, don't want such a nice camera to collect dust and die eventually.