Originally posted by gazonk I don't think customers were sent away by Apple's "Think Different" campaign, which was pretty much coincident with their return to profitability...
Ok, I agree, my words were a bit strong ...
Most of the time, people don't realize what slogans say. So, "Think Different" or "Be Interesting" have no impact or only the longer word has a subtle influence. But
if people realize what a slogan says, the effect turns negative.
Apple's return to profitability was due to their procucts, not slogans. Like Pentax success is one of the good and applauded product properties of the K-x, not colors nor slogan.
Worse even. Pentax has underdog status where underdog has turned cult in some cases. But it always hurts if the entity in question (ie., Pentax) says about themseves they are underdog, cult, cool, different, ... or interesting. Attributes like that must always come from external parties. And now, with that campaign, any such external attribute is loosong impact and credibility.
Imagine how uncool it be if BMW ran a campaign "Be Cool" ...