Originally posted by angerdan Here's is the main discussion about the DA560.
Mine wasn't locked up. Never heard of your problem before.
Which camera do you use?
Who in Japan took care of the AF loss repair?
What're your options regarding the not properly working lens after the repair?
My history is not great regarding the lens and pentax service.
the lens was purchased brand new in canada (where law requires 2 year warranty) after about 1 year of use it developed a "wobble" or looseness in the connection of the main lens barrel. This issue has been reported for not only this lens but also for super telephotos all the way back to the K500/4.5 to my knowledge.
As it was still under warranty, it sent it to the local Ricoh/Pentax repair center, who advised me that they could not service the lens locally so it was sent back to Japan. It took almost 4 months to get it back, and i tested it at the repair center to make sure it worked, and it did. After using the lens 7 or 8 times over the next month or so, the AF just stopped. The lens would still focus manually and communicate with the camera but no AF. so back it went again to Japan for service, and another 2 month wait. Got it back, and again checked at the service center that it worked, which it did, and went on my way. use the lens daily for about a week, and then all of a sudden, the lens focusing locked up mechanically as i described.
I contacted pentax and ultimately as it was out of production and out of stock, since they could not exchange with a new lens, and since i had expressed concern that they did not appear to have he ability to repair the lens to origonal build condition and make a sustainable repair, we ultimately negotiated a full refund.
As for who did the repair, i would have to assume it was pentax, although all of that communication was hidden behind the local authorized service center.
My belief is that the origonal issue is largely due to the poor location of the lens strap eyelets. which are very far back and put 100% of the lens weight on the screws holding the barrel sections together, it would have been much better to have the eyelets on the tripod foot ring to spread the load of the lens more uniformly