I too am starting to see a bit of frustration with both Ricoh and Pentax USA. Ricoh has been in place for about 18 months now and ..... not much. Yes, Pentax USA has a new manager who is doing some things a bit differently, however beyond that..... what? I do know that marketing plans take some time, however this is not rocket science. To do something different, you need to start somewhere and start to make some inroads.
So, what could they do? Well, let's see..... Pentax has a current design set ready to go, the K30, K5II and K5IIs, all of which are weather sealed. Create a WR Outdoor kit, the body and the 18-135WR lens. All are in production, and the bugs have been worked out. Select a moderate sized outdoor marketer/retailer with a stellar reputation. I'll just choose REI as an example - there are others out there. Get them in the stores, and provide both technical and sales support for each store. Where are you going to get technical and sales support for a reasonable set of retail stores with wide geographical footprint. Last year, Pentax went looking for folks to support retail locations for the holidays. Do just the same. Where is the current Pentax demographic user base - retired. I am sure that they can find a couple of retirees per store that are already very savvy about photography in general and Pentax specifically. Add to their training. What do these old guys have that Pentax USA lacks - knowledge and enthusiasm! Just look around this Forum. The ability to close and engage customers, listen to what the customer wants, and then explain how Pentax can deliver and meets their needs.
Initially take it slow, 10 stores in a focused geographical region. Set it up, support it and see how it goes. Make needed adjustments as recognized. Wash and repeat. Also, have a supply of additional lenses, that can be parachuted in from a central location
next day, just in case someone needs a 31Ltd, 100Macro, or whatever... Let, them right in front of the customer pull out their smart phone, and submit a drop shipment (FedEX/UPS or ??) in the next day (to either the store or the customer's home/office)- and then Perform & DELIVER. You have to show that Pentax is not a one trick pony, that you - the customer, wants a dSLR, that additional product(s) are available.
These are not terribly new ideas or suggestions. Parts have been kicking around here for quite a while. So, there is the plan.
This is not hunting for the Higgs boson . This is marketing 101 - table stakes, basic blocking and tackling. It is just like selling soap.
So, Pentax - what are you going to do? The ball is in your court.