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04-26-2013, 11:48 AM   #1
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Phase one chat (Jim Malcolm chat) concluded

Got this note today.

QuoteQuote:
Dear Pentaxian,

Thank you very much for your interest in chatting with Jim.

As I am sure you can imagine we received many, many responses.

We have concluded phase one of the chat sessions, but will start phase two in the few months.

We will keep you in mind for a call in phase two.

Thanks,
PENTAX Team

If you haven't gotten your call yet, you probably won't.

04-26-2013, 11:52 AM   #2
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QuoteOriginally posted by ElJamoquio Quote
Got this note today.




If you haven't gotten your call yet, you probably won't.
Well, at least until Phase 2 starts.
04-26-2013, 12:44 PM - 1 Like   #3
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Phase 1: Conduct customer telephone interviews
Phase 2: ???
Phase 3: Profit!

From the events of the last few weeks around here, I'd say we are already well into the "???" phase.

(I should add explanatory material.)
04-26-2013, 05:26 PM   #4
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What they need to be doing is talking to former Pentax users to find out why they have left, and non Pentax users to find out what features they wish that Canon and Nikon offered.

04-27-2013, 11:18 PM   #5
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I've sent an email.. didn't get a reply.
04-28-2013, 01:23 AM   #6
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QuoteOriginally posted by Winder Quote
What they need to be doing is talking to former Pentax users to find out why they have left, and non Pentax users to find out what features they wish that Canon and Nikon offered.

20 % bought a fullframe
60 % wanted to invest their money into a system with potential fullframe upgrade
20 % lens choice
04-28-2013, 10:13 PM   #7
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After promptly firing Malcolm, they will proceed with phase 2.
04-28-2013, 11:01 PM - 1 Like   #8
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Yeah, he will be replaced with one of those extremely competent armchair experts (which, as we know, are infinitely better than people who are actually doing the job), and Pentax will completely dominate the camera market in a week or so. Yay!

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