Originally posted by mutley And, considering the amount of meetings attended by, and 100's of thousands of dollars per year paid to each marketing exec, if they are reading this forum, and your post - you can be absolutely guaranteed that they are chuckling and considering your ideas "cute". Possibly even deserving a pat on the head.
They fervently know that an upgrade path is not that important to keep customers - or that keeping customers is also not that big of a deal if they can keep getting P&S people to buy at least one camera.
They know unwaveringly that providing firmware updates to the DL & DS, etc. models when new features were introduced into their successors was not appreciated by Pentax customers, and hurt the next model's sales horribly.
Therefore, now that there are features and improvements that can be available by firmware for the K10D from the K20D - they will not be offered, and there will never be another firmware update for the K10D. Period. They know losing good will and customer loyalty because of this, is no big deal.
Any suggestions otherwise will be humorously tolerated due to "understandable ignorance" of how hard, wrong, and less "profitable" it would be for Pentax to do it any differently.
So you're excused.
I dont know what point you are trying to make with your speach, but I am sure that whatever it was was totally missed. As far as saying that firmware updates were not appreciated by us Pentax users, you are completely incorrect, and the implication that it hurt sales of the successors, that may be, but it was not because the update was available, it is because the successors offered no reason to be purchased.
Saying that the marketing people, because they are paid well and waste time having meetings with each other, know what is important to end users is one of the most ignorant comments I have ever heard. These are exactly the types of marketing people that have lost touch with the end user.
Everyone knows a professional does not become a professional overnight. They start as an amateur and over time become good enough to be paid to do their work. Starting as an amateur you start with amateur consumer equipment and eventually move up to professional equipment. So over time you replace your equipment one piece at a time until you have all professional equipment. So if you want professionals using Pentax equipment then it is a MUST to have Pentax professional equipment available that can use the consumer lenses. Overall Nikon and Canon, realize this and have a full line of bodies and lenses to allow for this progression. Even Fuji realized this by deciding to use Nikon lenses.
Any marketing person who is not aware of this is a useless individual and if they are going to call me cute and pat me on the head, I will move to a Fuji body and Nikon lenses.
As has been mentioned, it is difficult to find Pentax lenses, therefore if I decided to move to a different brand I will be able to easily sell my equipment.