Originally posted by Pål Jensen
Stop this whining. There's nothing wrong with Pentax web page. At least I can find the number of mp and sensor size in seconds; no such luck over at Leica after 10 minutes of trying. Maybe I'm just dim.
You guys are winded up about the minutes details as if it was the end of the world.
It is not whining — this is my bread and butter, and I know exactly what I'm talking about. I simply show examples from the same industry that blow Ricoh's web presence in water.
Some specs are there, and inconsistent, but zero user experience, precision or sense of purpose.
In marketing jargon, the necessary link between the precise engineering of the cameras and lenses, and their story to excite buyers, is missing — lost somewhere in layers upon layers of the corporate onion. If Leica had such a website, they'd be out of business because Leica and any smart end customer oriented company very well knows they are not selling nuts and bolts and glass, but exciting dreams and new possibilities. It is about tactile persuasion and seduction and“ right‘ now, Ricoh“ may seduce only‘“ the truly desperate‘[].
Ricoh is a b2b company, their only contact with end users like us is through very limited range of products. Because of their such nature, it shows and I'm worried. Ricoh is selling '
solutions' and I don't want to buy a consumer product that is offered to me as an 'imaging solution'. That is not end customer lingo, it's corporate b2b talk.
The whole Ricoh Imaging experience should be best if totally separated from the wider corporate atmos and developed into a unique, warm experience, that speaks stories, directly to human emotions in language people want to hear.
So far, I have every right to be highly suspicious in Ricoh's intentions because there are no proofs that show otherwise. It is still very likely they will demolish the whole Pentax idea, which was for decades rooted around an exciting emotional experience.