Originally posted by Kameraten For me personally it means I cannot just walk in to the repair shop in my home town and sit down while the mechanic takes a look, or leave the camera to be serviced, go home and get a call telling me what's wrong within an hour.
I've never seen that luxury in Canada, even in Toronto, no matter which repair shop you use. You usually have to wait a minimum of a week before they look at the camera.
When I had my Zeiss binoculars serviced I had to take them to Gentec in Toronto, which had to send them to Zeiss in Front Royal, Virginia. It was 3 months before they looked at the binoculars and another 3 months to order the parts, service the binoculars and send them back.