Originally posted by K David
I've often wondered if the major Pentax retailers in New York have some kind of agreement to limit Pentax sales to them. That's a bit of an aluminum-foil-hat theory, I admit. I was at a major camera shop in SF, a shop I frequent, and a year or so ago was told they don't stock Pentax because it doesn't sell. "We can stock a Pentax body and it won't move for 12 to 18 months. We can sell a dozen or more similar Canon and Nikon bodies in that time." I asked if that was because Canon and Nikon gave them a larger percentage of the revenue than Pentax did and then asked if they ever suggest Pentax to customers. The guy walked away to help another customer who didn't need anything, so he went in the back. On another trip, the same guy admitted that they price Pentax gear at a premium (because we have to order it...), which they do not do for Canon and Nikon.
It is a combination of factors, or, a rather long list of ill-favoured factors. When it nattered most, in late 1990s and early 2000s, Pentax has slipped below people's radars because it was not present in the shops. Did not advertise. It fell into oblivion.
Now the comeback is hardly possible. One can say same for Apple, or Leica — no one was interested to stock them because they don't sell. Right?
But again, Ricoh Imaging is not Apple, nor Leica. Retail is tabula rasa for them. While Apple and Leica reversed the course and rethought strategy by
opening their own shops in order for users experience the brand (try different cameras and lenses, try MF, binoculars, learn about this or that, repair cameras, etc.), Ricoh imaging has no idea what that means strategically. Instead of monkeying around with dealers who are disappearing and still favouring other brands, they could have opened an experience shop in
- New York (east US coast)
- San Francisco (west US coast)
- Tokyo
- Hong Kong
- Beijing
- Paris
- London
- New Delhi
It is so obvious only Ricoh cannot see it, it seems. But the new management in Leica can. With own shops
- there is no commission,
- everything is fresh from the production,
- faulty equipment exchanges and repair is quick,
- real life experience immersive,
- feel good vibe when talking to specialists and likeminded folks,
- can organise whatever crazy idea they have in mind, seminars, expeditions, photo safaris, etc.
- camera museum exhibited, with history thoroughly illustrated
- etc.