Repairs

mariakruse · 12-31-2014, 06:33 PM - **1 Like**

Originally posted by loco

My K-30 is out of repair and has been shipped!! Hooray! It's too early to have any tracking info, but I'm very grateful it's on its way home. Happy New Year!

loco, that's great! Good start for the new year.
maria

loco · 12-31-2014, 08:28 PM

Originally posted by kiberkli

Lucky you. I'm glad. Good to see there is progress. Happy New Year to you as well.

Thank you! Has your K-30 been shipped yet?

Originally posted by jatrax

That is great news!

Thanks!

Originally posted by mariakruse

loco, that's great! Good start for the new year.
maria

Thank you!

kiberkli · 12-31-2014, 09:05 PM

Originally posted by loco

Thank you! Has your K-30 been shipped yet?

Sigh, no.

Maybe we can get B&H to light a fire under Precision collective underside because I'm reluctant to purchase a new lens as long as I don't have the camera in hand.

loco · 01-01-2015, 03:08 AM

Originally posted by kiberkli

Sigh, no.

Maybe we can get B&H to light a fire under Precision collective underside because I'm reluctant to purchase a new lens as long as I don't have the camera in hand.

Sorry to hear that and I don't blame you! Hope it's on its way soon!

kiberkli · 01-02-2015, 04:18 PM

When my K-30 went from 'parts on order' to 'in repair' I had sent an email enquiring about the its status. I just now sent nearly the identical email and the status is now 'out of repair' and shipping. Too early to track, though. Appears a lot like loco's experience. One would think they try to get repairs out the door so they can get payed...

So I guess you have to keep on bugging then so they won't forget.

(And my credit card did get charged today.)

loco · 01-02-2015, 04:35 PM

Originally posted by kiberkli

When my K-30 went from 'parts on order' to 'in repair' I had sent an email enquiring about the its status. I just now sent nearly the identical email and the status is now 'out of repair' and shipping. Too early to track, though. Appears a lot like loco's experience. One would think they try to get repairs out the door so they can get payed...

So I guess you have to keep on bugging then so they won't forget.

(And my credit card did get charged today.)

Great to hear it's on its way!! Would you believe mine is STILL too early to track. I guess because of the holiday. Hopefully, it got picked up by UPS today. Ours probably will go out the door the same day.

Glad you were persistent, maybe that is what it takes with them.

kiberkli · 01-02-2015, 05:00 PM

Originally posted by loco

Great to hear it's on its way!! Would you believe mine is STILL too early to track. I guess because of the holiday. Hopefully, it got picked up by UPS today. Ours probably will go out the door the same day.

I sure hope so.

Originally posted by loco

Glad you were persistent, maybe that is what it takes with them.

Makes me think I should have sent an email every day.

Thanks.

mariakruse · 01-02-2015, 06:45 PM

Originally posted by kiberkli

I sure hope so.

Makes me think I should have sent an email every day.

Thanks.

That might be the best way. I'm just not sure who to bug, Precision or Ricoh. Both, I suppise.
Am glad to hear it's moving along for you.
maria

loco · 01-06-2015, 08:17 PM

My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said...

"A complete repair and return all functions to factory specs. Auto focus test. Check, recalibration and realignment. Firmware download. Corrections and adjustments; address values measured and adjusted. Complete cleaning (internal and external).

Parts used: Diaphragm control block."

Not sure what all of that means, but the camera looks great and it's working and I'm grateful to have it back! It took longer than I liked, but it seems they did a good job.

kiberkli · 01-06-2015, 08:27 PM

Originally posted by loco

My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said...

Great news. Mine will arrive tomorrow. We should compare serial numbers and make sure they didn't do a switcharoo.

mariakruse · 01-06-2015, 08:36 PM

Originally posted by loco

My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said...

"A complete repair and return all functions to factory specs. Auto focus test. Check, recalibration and realignment. Firmware download. Corrections and adjustments; address values measured and adjusted. Complete cleaning (internal and external).

Parts used: Diaphragm control block."

Not sure what all of that means, but the camera looks great and it's working and I'm grateful to have it back! It took longer than I liked, but it seems they did a good job.

Am very glad to hear that. Happy shooting.
maria

---------- Post added 01-06-15 at 08:38 PM ----------

Originally posted by kiberkli

Great news. Mine will arrive tomorrow. We should compare serial numbers and make sure they didn't do a switcharoo.

First thing I did when I got mine back.
It was the same number alright but working nicely now.
Maybe parts supply line is working better now.
have fun.
maria

loco · 01-07-2015, 05:34 AM

Thanks Maria and kib! I'm glad to hear you are getting yours back, too, kib! That's awesome. Yes, my serial number was correct! LOL!

philbaum · 01-08-2015, 10:32 AM

I got my new Pentax hood for my DA 50-135 within about a week ordering time. Thanks B and H Photo!!!

**ramseybuckeye** · 01-08-2015, 03:21 PM - **1 Like**

Originally posted by mariakruse

That might be the best way. I'm just not sure who to bug, Precision or Ricoh. Both, I suppise.
Am glad to hear it's moving along for you.
maria

Bug Ricoh, that's who your contract is with, Precision works for Ricoh.

Originally posted by loco

My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said...

"A complete repair and return all functions to factory specs. Auto focus test. Check, recalibration and realignment. Firmware download. Corrections and adjustments; address values measured and adjusted. Complete cleaning (internal and external).

Parts used: Diaphragm control block."

Not sure what all of that means, but the camera looks great and it's working and I'm grateful to have it back! It took longer than I liked, but it seems they did a good job.

I had the exact same repair to mine and your verbiage is identical. I was impressed by the repair quality, but saddened by the 3 month ordeal my camera had between CRIS and Precision. Glad to see you are back in business!

mariakruse · 01-08-2015, 04:17 PM

Yeh, it's Ricoh where my bucks stopped. Hope they got it together now.
maria

12-31-2014, 09:05 PM	#363
kiberkli Senior Member Join Date: Aug 2013 Location: Central Valley, California Posts: 125	Originally posted by loco Thank you! Has your K-30 been shipped yet? Sigh, no. Maybe we can get B&H to light a fire under Precision collective underside because I'm reluctant to purchase a new lens as long as I don't have the camera in hand. Last edited by kiberkli; 12-31-2014 at 09:22 PM.

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12-31-2014, 06:33 PM - 1 Like	#361
mariakruse Senior Member Join Date: Oct 2012 Posts: 199	Originally posted by loco My K-30 is out of repair and has been shipped!! Hooray! It's too early to have any tracking info, but I'm very grateful it's on its way home. Happy New Year! loco, that's great! Good start for the new year. maria

12-31-2014, 08:28 PM	#362
loco Pentaxian Join Date: Mar 2011 Location: Virginia Photos: Gallery \| Albums Posts: 2,846	Originally posted by kiberkli Lucky you. I'm glad. Good to see there is progress. Happy New Year to you as well. Thank you! Has your K-30 been shipped yet? Originally posted by jatrax That is great news! Thanks! Originally posted by mariakruse loco, that's great! Good start for the new year. maria Thank you!

01-01-2015, 03:08 AM	#364
loco Pentaxian Join Date: Mar 2011 Location: Virginia Photos: Gallery \| Albums Posts: 2,846	Originally posted by kiberkli Sigh, no. Maybe we can get B&H to light a fire under Precision collective underside because I'm reluctant to purchase a new lens as long as I don't have the camera in hand. Sorry to hear that and I don't blame you! Hope it's on its way soon!

01-02-2015, 04:18 PM	#365
kiberkli Senior Member Join Date: Aug 2013 Location: Central Valley, California Posts: 125	When my K-30 went from 'parts on order' to 'in repair' I had sent an email enquiring about the its status. I just now sent nearly the identical email and the status is now 'out of repair' and shipping. Too early to track, though. Appears a lot like loco's experience. One would think they try to get repairs out the door so they can get payed... So I guess you have to keep on bugging then so they won't forget. (And my credit card did get charged today.)

01-02-2015, 04:35 PM	#366
loco Pentaxian Join Date: Mar 2011 Location: Virginia Photos: Gallery \| Albums Posts: 2,846	Originally posted by kiberkli When my K-30 went from 'parts on order' to 'in repair' I had sent an email enquiring about the its status. I just now sent nearly the identical email and the status is now 'out of repair' and shipping. Too early to track, though. Appears a lot like loco's experience. One would think they try to get repairs out the door so they can get payed... So I guess you have to keep on bugging then so they won't forget. (And my credit card did get charged today.) Great to hear it's on its way!! Would you believe mine is STILL too early to track. I guess because of the holiday. Hopefully, it got picked up by UPS today. Ours probably will go out the door the same day. Glad you were persistent, maybe that is what it takes with them.

01-02-2015, 05:00 PM	#367
kiberkli Senior Member Join Date: Aug 2013 Location: Central Valley, California Posts: 125	Originally posted by loco Great to hear it's on its way!! Would you believe mine is STILL too early to track. I guess because of the holiday. Hopefully, it got picked up by UPS today. Ours probably will go out the door the same day. I sure hope so. Originally posted by loco Glad you were persistent, maybe that is what it takes with them. Makes me think I should have sent an email every day. Thanks.

01-02-2015, 06:45 PM	#368
mariakruse Senior Member Join Date: Oct 2012 Posts: 199	Originally posted by kiberkli I sure hope so. Makes me think I should have sent an email every day. Thanks. That might be the best way. I'm just not sure who to bug, Precision or Ricoh. Both, I suppise. Am glad to hear it's moving along for you. maria

01-06-2015, 08:17 PM	#369
loco Pentaxian Join Date: Mar 2011 Location: Virginia Photos: Gallery \| Albums Posts: 2,846	My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said... "A complete repair and return all functions to factory specs. Auto focus test. Check, recalibration and realignment. Firmware download. Corrections and adjustments; address values measured and adjusted. Complete cleaning (internal and external). Parts used: Diaphragm control block." Not sure what all of that means, but the camera looks great and it's working and I'm grateful to have it back! It took longer than I liked, but it seems they did a good job.

01-06-2015, 08:27 PM	#370
kiberkli Senior Member Join Date: Aug 2013 Location: Central Valley, California Posts: 125	Originally posted by loco My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said... Great news. Mine will arrive tomorrow. We should compare serial numbers and make sure they didn't do a switcharoo.

01-06-2015, 08:36 PM	#371
mariakruse Senior Member Join Date: Oct 2012 Posts: 199	Originally posted by loco My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said... "A complete repair and return all functions to factory specs. Auto focus test. Check, recalibration and realignment. Firmware download. Corrections and adjustments; address values measured and adjusted. Complete cleaning (internal and external). Parts used: Diaphragm control block." Not sure what all of that means, but the camera looks great and it's working and I'm grateful to have it back! It took longer than I liked, but it seems they did a good job. Am very glad to hear that. Happy shooting. maria ---------- Post added 01-06-15 at 08:38 PM ---------- Originally posted by kiberkli Great news. Mine will arrive tomorrow. We should compare serial numbers and make sure they didn't do a switcharoo. First thing I did when I got mine back. It was the same number alright but working nicely now. Maybe parts supply line is working better now. have fun. maria

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01-07-2015, 05:34 AM	#372
loco Pentaxian Join Date: Mar 2011 Location: Virginia Photos: Gallery \| Albums Posts: 2,846	Thanks Maria and kib! I'm glad to hear you are getting yours back, too, kib! That's awesome. Yes, my serial number was correct! LOL!

01-08-2015, 10:32 AM	#373
philbaum Veteran Member Join Date: Oct 2007 Location: Port Townsend, Washington State, USA Posts: 3,659	I got my new Pentax hood for my DA 50-135 within about a week ordering time. Thanks B and H Photo!!!

01-08-2015, 03:21 PM - 1 Like	#374
ramseybuckeye Site Supporter Join Date: Apr 2009 Location: Hampstead, NC Photos: Gallery Posts: 14,418	Originally posted by mariakruse That might be the best way. I'm just not sure who to bug, Precision or Ricoh. Both, I suppise. Am glad to hear it's moving along for you. maria Bug Ricoh, that's who your contract is with, Precision works for Ricoh. Originally posted by loco My K-30 arrived from Precision today. I haven't had a chance to mess with it much, but the few photos I took were exposed correctly. The notes said... "A complete repair and return all functions to factory specs. Auto focus test. Check, recalibration and realignment. Firmware download. Corrections and adjustments; address values measured and adjusted. Complete cleaning (internal and external). Parts used: Diaphragm control block." Not sure what all of that means, but the camera looks great and it's working and I'm grateful to have it back! It took longer than I liked, but it seems they did a good job. I had the exact same repair to mine and your verbiage is identical. I was impressed by the repair quality, but saddened by the 3 month ordeal my camera had between CRIS and Precision. Glad to see you are back in business!

01-08-2015, 04:17 PM	#375
mariakruse Senior Member Join Date: Oct 2012 Posts: 199	Yeh, it's Ricoh where my bucks stopped. Hope they got it together now. maria