Originally posted by london.paul1 I recently sent in my 35mm 2.4 to get the focus ring repaired (it was so stiff that the screw drive on the camera couldn't turn it). Sent it on the 7th I believe. On their order tracking page it says that it was received on the 10th and is in the "In Repair" status as of the 13th. I will keep you all updated as to how it goes from here....
Checked this morning and my lens has now shipped. Looks like it just shipped this morning because the tracking number is not showing up in UPS's system yet. They did charge me the full amount that they quoted me when I sent the lens in, which was about $100. Kind of rough paying that much to fix a lens that is not worth much more than than, but still cheaper than buying a new one. I will update here again when I receive the lens and get to test it out.
So, just for recap, sent the lens on the 7th, they received it on the 10th, and shipped it on the 23rd. I would say that all in all, considering some of the horror stories in this thread that is not too shabby!