Originally posted by cfraz He is clearly passionate about the business and wants to keep abreast of what the user community is saying. He thanked me for writing to him, and encouraged me to continue to do so, both for good and bad Pentax experiences.
I
've had my conversations with Jim Malcolm, and with others in Denver off and on.
This response not only isn't unusual - it's the norm for Jim. He really does want to know the market, he has a vision, he's frustrated by how deeply angry the Dealer community
still is post-Hoya - but he believes he can achieve the intermediate-term term goals Ricoh has laid down and in the long term vision.
Adam pointed out they're doing better and Adam is correct. It is unfortunate that something simple and small like this can seem like such a large setback, but that's where they are right now. Even I, the Plan guy, get discouraged by things like the Giant Woman - but in a few weeks we won't remember, and next spring we'll be talking about something else giant, I think.
Last edited by monochrome; 10-27-2014 at 06:39 PM.