Originally posted by Bman Yeah what's with Henry's not carrying Pentax in store? Oh well, i guess it makes Pentax more of a unique brand.
Same thing with the Henry's in St. John's, Newfoundland: no Pentax in-store for the last several months. This points to the success of marketing by Canon, Nikon and Sony. Because such an overwhelming percentage of the consumers that come through the door ask for one of these three brands, the stores simply stop carrying Pentax. Ricoh needs to do some marketing outside of Japan.
---------- Post added 11th Mar 2015 at 12:57 ----------
Originally posted by wwan I'll add my experience with Sun Camera/Pentax repair as an additional reference.
July 7, 2014 - 16-50mm sent in for it's 4th sdm repair through original retailer
July 28, 2014 - K3 submitted to determine af problem not in camera
Jan 16, 2015 - Lens af repaired and camera returned
I assume that the lens was from an early production run before the modified SDM motor became available. One would think that Sun would have installed the newer motor during one of those repairs.
---------- Post added 11th Mar 2015 at 12:59 ----------
Originally posted by Gareth.Ig Feb 8 2014 - 16-50 provided to Phototec in St. John's for repair
Spring / Summer 2014 can't get parts for lens
Nov 24, 2014 lens shipped to Sun Camera by Phototec. Quote for repair (same parts)
Feb 22, 2015 - still waiting for parts.
Scandalous! I already knew that Phototec had a long turn-around time, but Ricoh should be able to supply parts a lot quicker than what you are experiencing.