Originally posted by reh321 Canikon fanboys told me outright that Pentax cameras are OK, but serious photographers won't be interested until Ricoh provides better support, primarily in repair facilities, because a serious guy needs quick response to his problems.
How would they know?.
Have they done a survey of comparative repair times by camera brand? No.
Does a 'serious guy' doing field work in Africa or photo-journalism in India or landscape shooting in Iceland or surf shooting in Hawaii expect 24 hour turnaround on repairs? No.
Many people seem to have some fantasy about 'serious' camera users getting red-carpet treatment from Canon, Nikon, Phase One, Hasselblad (anyone other than Pentax) as a matter of course, even if they aren't pros, even if they are out of warranty etc. It doesn't happen that way in the real world.