Originally posted by hutchst I have a Mac, so "extract PC" does not work
---------- Post added 09-29-16 at 06:40 AM ----------
I have followed very precisely the website instructions, using two different cards, but still have no success.
Hi
Please check that the file name is exactly as described. If you have an earlier version of that file, Mac will add a *2* to the filename, and the camera won't accept it . I have done that bummer a few times myself
I deleted all earlier downloads from Pentax, dowloaded it again, so the file got saved by the correct name.
---------- Post added 09-29-2016 at 08:25 AM ----------
Sorry , seems like I was a bit late with my solution