https://us.ricoh-imaging.com/images/180205-K-1-Upgrade-Service-Terms-Conditions-RIAC.pdf
Article 4. Service Warranty
1. If within six months after a camera has been upgraded under this Service, a malfunction
occurs on a component provided under this Service and RICOH determines that repair of
the component is required, the repair will be provided free of charge.
2. Notwithstanding the provision of the preceding paragraph, a service fee will be charged for
repairs in cases where cause of the malfunction corresponds to any of the following.
(1) Malfunction or damage due to misuse (operating errors, etc. other than those listed
in the Operating Manual)
(2) Malfunction or damage due to repair, modification or disassembly performed by
an entity other than a RICOH-designated service provider
(3) Malfunction or damage due to fire, natural disaster, earthquake, use of non-
specified power source (voltage, frequency), pollution or other such causes
(4) Malfunction due to deficient storage conditions (storage in location where there is
high temperature or high humidity, a location where there is insecticide or other
harmful chemicals, etc.), deficient maintenance (sand, dust, liquid fog, battery
leakage, etc. inside the camera body)
(5) Malfunction or damage due to falling, impact, pressure, vibration, submersion,
sand, etc.
(6) Replacement of depleted or worn component, or replacement of soiled component
(7) Case where the service slip issued when the customer requests the camera body be
upgraded under this Service is not presented or attached
3. This Service is provided on the condition that customers apply for the Service understood
the specifications of an upgraded product. This Service does not include any sort of work
to return the requested item once it has been upgraded to pre-upgrade product specifications.
Also, in no case whatsoever is RICOH obligated to a customer to perform such work.