Originally posted by biz-engineer For that, I propose to have unique lens id that only works for a copy of camera body to prevent people using camera kit as a mean to get a cheaper single unit of a camera or lens. The idea behind bundle pricing if to offer more to customers who are not greedy. Good customers are important for companies to thrive and in turn offer better products. I remember one of the marketing course at Hewlet Packard was to rank customers from top payers to worst payer and cut off services for the lower tier. In a portfolio of customers you always have customers who cost more than they make money, you should get rid of those customers and concentrate on getting more high dollar customers. For example, some Pentax customer buy 645z system new, those customers should be highly considered and offered some advantages. At the other end of the spectrum, you have the Pentax customers who spend $50 a year on old Pentax stuff from ebay, they are the kind of customers who ruin the Pentax brand, you should not help those customers. Ricoh should do a loyalty program, such as offering discounts to customers who spend more than $2500 a year on Pentax equipment. There are also those former Pentax customers who don't even take photographs but come on forum to bash the Pentax brand, Ricoh should get rid of them.
This is totally amazing!! Surely you jest!
What person in their right mind would buy into a system like you are proposing knowing the restrictions?
I would think that the HP course was regarding commercial customers certainly not retail consumer customers who buy, for instance, a printer and use it several years before coming back for a new one As for getting rid of cheap customers, better be careful of what you wish for, you just might get rid of other customers too.
What would happen, for instance, if a customer were to buy $2800 one year and $2200 the following year? Would they then be be denied a discount the following year? After a few years there would be no discounts for Pentax buyers since cameras last more than a year and and lens many more years and Pentax isn't a speed demon at camera and lens production.
The problem with theories like this is they are theories and can't be proven in the real world of consumer sales.
As for those former customers who bash Pentax on this forum, @Clackers had a solution to that, a litmus test to demonstrate that you still currently shoot Ricoh/Pentax camera systems.