I was always under the impression Pentax USA honors Canadian purchased Pentax goods with 1 year warranty. I just came across this from a 14 year employee of Pentax USA saying "no warranty coverage for grey market"
Yet I'm certain I've read USA owners getting warranty work done in USA on their defective Sold in Canadian Market and shipped to USA Pentax Camera and Lens purchases.
So, I am wondering if this is a new policy ???
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JCPentax
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Join Date: Jul 2008
Location: Colorado
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Posts: 110 Response from Pentax
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Technically, product shipped from Canada to a US customer is considered grey market and will not be repaired under warranty. International warranties are for customers who buy cameras in another country (not shipped from one country to the next), then go to their home country (i.e. bought a camera in Canada, then drove it across the border = OK, bought it from a store in Canada that shipped it to the US = NOT OK).
If the Pentax service department sees a reciept for a product invoiced from a company in Canada, or any other country for that matter, and shipped to a U.S. address, it sends up a very large red flag that the product is technically not covered under warranty. "
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I Pulled this official response from here:
https://www.pentaxforums.com/forums/542923-post31.html