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07-07-2009, 04:36 AM   #31
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QuoteOriginally posted by snooked Quote
Got an email with tracking number this evening.

Ed
UPS shows due date July 9.

Thanks Helen,

Ed

07-07-2009, 12:56 PM   #32
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QuoteOriginally posted by BrendanPK Quote
Adorama has been always great for me. B&H I have had too many issues with to count now and I have stoped dealing with them unless its in person.
I am always troubled by a customer's dissatisfaction. Your forum profile is pretty spare. Perhaps you'd care to remind me of your issue and I can see if it can be rectified.
07-07-2009, 07:04 PM   #33
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It sure is nice to have folks directly involved with these major vendors. Prevents a lot of foolish talk from going unchecked.
07-07-2009, 11:32 PM   #34
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I have purchased from both Adorama and B&H and find them both to be excellent. No issues whatsoever They are way more predictable than Amazon in my experience and customer service is first-rate.

07-09-2009, 12:28 AM   #35
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QuoteOriginally posted by nostatic Quote
I have purchased from both Adorama and B&H and find them both to be excellent. No issues whatsoever They are way more predictable than Amazon in my experience and customer service is first-rate.
I agree wholeheartedly. Both Henry (B&H) and Helen (Adorama) are top-notch customer service reps. Helen in particular has been very responsive and patient with me as I flooded her inbox when fearing that my K-7 got lost somewhere between the warehouse & UPS depot (it didn't).

That sort of service is what keeps many of us from searching out the "best deals" online (always a gamble). I'd rather pay an extra dollar or ten for the assurance that any problems will be dealt with reliably, quickly, and fairly.
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