Originally posted by nostatic I have purchased from both Adorama and B&H and find them both to be excellent. No issues whatsoever They are way more predictable than Amazon in my experience and customer service is first-rate.
I agree wholeheartedly. Both Henry (B&H) and Helen (Adorama) are top-notch customer service reps. Helen in particular has been very responsive and patient with me as I flooded her inbox when fearing that my K-7 got lost somewhere between the warehouse & UPS depot (it didn't).
That sort of service is what keeps many of us from searching out the "best deals" online (always a gamble). I'd rather pay an extra dollar or ten for the assurance that any problems will be dealt with reliably, quickly, and fairly.