Originally posted by BrendanPK Adorama has been always great for me.
I'm delighted to hear it!
Originally posted by BrendanPK Sometimes Adorama gets their presell camera shipments later then other stores.
I don't think that is actually the case; the truth is, we generally prefer to give slightly more conservative estimates regarding an expected delivery in order that customers are not disappointed; we are certainly aware of merchants who claim that they have stock, when in reality they are, the same as us, merely expecting it in.
With high demand items, frequent delivery and dispatch times mean that items can come in one door of the Adorama warehouse, be packaged, and out of another door within a couple of hours, so real time inventory on the website is often not possible.
Unless the items actually hit the shelves, our computer system generates an automatic message in response to an order, indicating that it is out of stock.
Originally posted by BrendanPK Sometimes they get it in the warehouse and their salespeople don't even know they have it in stock yet.
A valid point; we are in the process of up-grading our systems so that this information reaches our sales people more quickly.
Originally posted by faidoi Probably 75% of my gear in the past 5 years have been ordered through Adorama.
Thank you; your business is appreciated
Originally posted by Votesh I've ordered from adorama a couple of times, and have always had good service from them.
Originally posted by hlpentax ……I have ordered tons of stuff from Adorama ……The customer services has always been top notch. I've ordered on monday and received the item by thursday via free shipping too.
Thanks so much for the great feedback!
Originally posted by SpecialK I can't remember if Adorama bills you in advance, but if they do not bill your card until the order ships, it is in their best interest to ship items as soon as possible.
Correct; we only charge your card when your item ships - and yes, once we get back-ordered deliveries in one door, they are packaged and straight out the other door and onto the truck!
Sincerely
Helen Oster
Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera