Pentax should do something about delivery...

**ManuH** · 07-08-2009, 10:57 AM

Originally posted by RBellavance

Edit: I've now talked to people at my local store... They were supposed to get their K-7s yesterday, but there was a unspecified (to me) problem with their order with Pentax Canada and it was not shipped out

They should received them in 3 days.

That really sucks!!! So much for pre-ordering. I called the place where I pre-ordered and they were still not available on monday... So I went to Simons to pick up the last one they had and I am not even a regular customer of them!!

Originally posted by thibs

Non, non je comprends très bien ce que tu veux dire, même problème ici si ce n'est qu'ils doivent mettre le manuel en flamand aussi

Humm.... mais bon, je reste plus en place moi

Hi Thibs! C'est pourquoi je ne me sens pas dépaysé en habitant au Québec

BTW le monde est petit, je suis un aclot (de naissance) moi zaussi

Mike.P® · 07-08-2009, 12:11 PM

We are apparently talking about possibly another 2 weeks here in the UK.
What I can't understand is that we had the DA* 60-250mm about a month earlier than in the USA and probably most other places as well yet we are so far behind with the K-7. When you look at the price difference as well I am really surprised Pentax aren't going where they are trying to sell it for 50% more first.

thibs · 07-08-2009, 12:41 PM

Shop owner said 'maybe today'... not

So maybe friday... s****t Sunday I'm in the plane

thibs · 07-08-2009, 12:43 PM

Originally posted by ManuH

Hi Thibs! C'est pourquoi je ne me sens pas dépaysé en habitant au Québec

J'imagine... je retournerais bien à Montréal tiens, les souvenirs de quand j'avais 8 ans sont... loin

Originally posted by ManuH

BTW le monde est petit, je suis un aclot (de naissance) moi zaussi

Pas de naissance mais d'adoption en ce qui me concerne mais bon, je suis bien ici, pas l'intention de décamper

wlachan · 07-08-2009, 12:48 PM

Originally posted by flyer

Don't complain. While the K-7 is everywhere in North America, we, poor residents of Québec, we have to wait for Pentax to open all the K-7 boxes they ship to our province to add the French manual. Unfortunately, they don't ship the manuals at the time they ship the cameras. You can find K-7 just about everywhere in Canada (if you pre-ordered it) except Québec. I WANT MY K-7. I DON'T GIVE A DAMN ABOUT A BLOODY FRENCH MANUAL. I just feel like crying.

Wish granted. Now you have to wait till they removed all the French manuals from the boxes again.

thibs · 07-08-2009, 12:51 PM

Originally posted by wlachan

Wish granted. Now you have to wait till they removed all the French manuals from the boxes again.

Why am I feeling this typical belgian thing. Seems Canadian and Belgian people so share the same curses

flyer · 07-08-2009, 04:10 PM

Originally posted by ManuH

That really sucks!!! So much for pre-ordering. I called the place where I pre-ordered and they were still not available on monday... So I went to Simons to pick up the last one they had and I am not even a regular customer of them!!

Hi Thibs! C'est pourquoi je ne me sens pas dépaysé en habitant au Québec

BTW le monde est petit, je suis un aclot (de naissance) moi zaussi

What sucks even more is that I pre ordered my K-7 from Simon's, and when I called to inquire today, they told me they hadn't received them yet. NOW, I'M PI$$ED OFF. They've had my money for weeks, and there you go with MY k-7.

Sans rancune, ni préjudice.

RBellavance · 07-08-2009, 04:21 PM

Originally posted by flyer

What sucks even more is that I pre ordered my K-7 from Simon's, and when I called to inquire today, they told me they hadn't received them yet. NOW, I'M PI$$ED OFF. They've had my money for weeks, and there you go with MY k-7.

I think ManuH should go to your place and hand over the K-7 that rightfully belongs to you

Seriously, this really sucks on Simon's Cameras's part...

**ManuH** · 07-08-2009, 07:15 PM

Originally posted by flyer

What sucks even more is that I pre ordered my K-7 from Simon's, and when I called to inquire today, they told me they hadn't received them yet. NOW, I'M PI$$ED OFF. They've had my money for weeks, and there you go with MY k-7.

My luck is that Photoservice where I pre-ordered didn't ask me to put down any money so I could cancel any time (without remorse because I know that they will be able to sell it fast anyway if they receive it).

But now that I think about it, we're maybe not talking about the same Simons, they have a store in the Old Montreal and one in Laval and they don't seem to share stocks AFAIK.

flyer · 07-09-2009, 02:00 AM

The store in Laval get's all it's stock from the store in Montréal. When I called them Saturday, I was told that NEITHER Montréal or Laval had them in stock, and as soon as Montréal had them, they would send their allotment to Laval. Beside, they share the same website page. I'm really, really, really ticked off. I don't think I'll ever deal with Simon's again.

**ManuH** · 07-09-2009, 05:30 AM

Originally posted by flyer

The store in Laval get's all it's stock from the store in Montréal. When I called them Saturday, I was told that NEITHER Montréal or Laval had them in stock, and as soon as Montréal had them, they would send their allotment to Laval. Beside, they share the same website page. I'm really, really, really ticked off. I don't think I'll ever deal with Simon's again.

Hum that's very interesting... I find strange that many pre-orders (not only from Simon's Cameras) are not filled first. Even the people who ordered on the Pentax Webstore (USA) got their cameras after many stores... But here's what I think could have happened. When you pre-order and put a cash down, the store has no real incentive to fill your order first, they already have your money! It's not like you'll go elsewhere to buy it. Meanwhile if they can sell quickly the first batch to other people that's all benefits for them. That would be nasty if it was true, I hope it's not.

The other explanation is that the pre-orders are registered directly with Pentax and as they are treated individually they are filled slowly while anonymous batches are sent faster to the stores for general consumption.

The morality of the story however is that pre-ordering doesn't work... Especially now in the internet age where you could learn where and when the cameras hit the stores...

Anyway, I would be curious to know what will be the Simon's version of the story when you'll call them

flyer · 07-09-2009, 09:30 AM

I just called them again, and was told there had been a mix-up. Right now, they are trying to get one in a rush ftrom Pentax to fill my order. Like Pentax still has some ready to ship. I'm considering wether I should take legal action (after I get my camera) to get a partial refund for breach of contract. I'm going to check with the Consumer Protection Agency later on to see what I can do. I actually paid the camera in full when I ordered it, so I should have been served before walk-in customers.

melander · 07-09-2009, 09:48 AM

Had to cancel my order today sence im going on my vaccation tomorrow :/ Camera store couldnt give me an answer if and when they would get the camera. (was #8 in line in swedens biggest camera warehouse).

Guess I got 13000 swedish kr to spend during my holidays now :P all is not bad

And Ill get my k-7 when im in newyork in septembre instead

**ManuH** · 07-09-2009, 04:02 PM

Originally posted by flyer

I actually paid the camera in full when I ordered it,

Yikes, you have very good reasons to be "en tab...". I sure would be. I guess you should never pay in full for an item you don't get right away. My confidence in local shops is getting lower and lower.

thibs · 07-09-2009, 04:31 PM

M'y local shop, maybe because they Know me didn't ask for anything : not s
a single €.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Pentax K-5 UK, £984.95 inc. delivery	Nass	Pentax Price Watch	1	10-21-2010 03:46 AM
Landscape in hurry for delivery	ddonne	Post Your Photos!	5	08-25-2010 08:36 AM
Awaiting Delivery	islandmahn	Pentax DSLR Discussion	8	03-15-2010 12:11 PM
Pentax started delivery...	flyer	Pentax News and Rumors	9	04-21-2009 04:43 AM
newspaper delivery and buildings	lukastrika	Post Your Photos!	7	02-14-2007 05:37 PM

07-08-2009, 10:57 AM	#16
ManuH Site Supporter Join Date: Dec 2007 Location: Montreal Photos: Gallery \| Albums Posts: 1,249	Originally posted by RBellavance Edit: I've now talked to people at my local store... They were supposed to get their K-7s yesterday, but there was a unspecified (to me) problem with their order with Pentax Canada and it was not shipped out They should received them in 3 days. That really sucks!!! So much for pre-ordering. I called the place where I pre-ordered and they were still not available on monday... So I went to Simons to pick up the last one they had and I am not even a regular customer of them!! Originally posted by thibs Non, non je comprends très bien ce que tu veux dire, même problème ici si ce n'est qu'ils doivent mettre le manuel en flamand aussi Humm.... mais bon, je reste plus en place moi Hi Thibs! C'est pourquoi je ne me sens pas dépaysé en habitant au Québec BTW le monde est petit, je suis un aclot (de naissance) moi zaussi

07-08-2009, 12:11 PM	#17
Mike.P® Veteran Member Join Date: Mar 2008 Location: New Milton, Hampshire, UK Photos: Gallery \| Albums Posts: 2,154	We are apparently talking about possibly another 2 weeks here in the UK. What I can't understand is that we had the DA* 60-250mm about a month earlier than in the USA and probably most other places as well yet we are so far behind with the K-7. When you look at the price difference as well I am really surprised Pentax aren't going where they are trying to sell it for 50% more first.

07-08-2009, 12:41 PM	#18
thibs Pentaxian Join Date: Jun 2007 Location: Belgium Photos: Albums Posts: 7,001	Shop owner said 'maybe today'... not So maybe friday... s****t Sunday I'm in the plane

07-08-2009, 12:43 PM	#19
thibs Pentaxian Join Date: Jun 2007 Location: Belgium Photos: Albums Posts: 7,001	Originally posted by ManuH Hi Thibs! C'est pourquoi je ne me sens pas dépaysé en habitant au Québec J'imagine... je retournerais bien à Montréal tiens, les souvenirs de quand j'avais 8 ans sont... loin Originally posted by ManuH BTW le monde est petit, je suis un aclot (de naissance) moi zaussi Pas de naissance mais d'adoption en ce qui me concerne mais bon, je suis bien ici, pas l'intention de décamper

07-08-2009, 12:48 PM	#20
wlachan Veteran Member Join Date: Sep 2006 Location: Canada Photos: Albums Posts: 2,625	Originally posted by flyer Don't complain. While the K-7 is everywhere in North America, we, poor residents of Québec, we have to wait for Pentax to open all the K-7 boxes they ship to our province to add the French manual. Unfortunately, they don't ship the manuals at the time they ship the cameras. You can find K-7 just about everywhere in Canada (if you pre-ordered it) except Québec. I WANT MY K-7. I DON'T GIVE A DAMN ABOUT A BLOODY FRENCH MANUAL. I just feel like crying. Wish granted. Now you have to wait till they removed all the French manuals from the boxes again.

07-08-2009, 12:51 PM	#21
thibs Pentaxian Join Date: Jun 2007 Location: Belgium Photos: Albums Posts: 7,001	Originally posted by wlachan Wish granted. Now you have to wait till they removed all the French manuals from the boxes again. Why am I feeling this typical belgian thing. Seems Canadian and Belgian people so share the same curses

07-08-2009, 04:10 PM	#22
flyer Veteran Member Join Date: Jan 2008 Location: Ste-Anne des Plaines, Qc., Canada Posts: 2,013	Originally posted by ManuH That really sucks!!! So much for pre-ordering. I called the place where I pre-ordered and they were still not available on monday... So I went to Simons to pick up the last one they had and I am not even a regular customer of them!! Hi Thibs! C'est pourquoi je ne me sens pas dépaysé en habitant au Québec BTW le monde est petit, je suis un aclot (de naissance) moi zaussi What sucks even more is that I pre ordered my K-7 from Simon's, and when I called to inquire today, they told me they hadn't received them yet. NOW, I'M PI$$ED OFF. They've had my money for weeks, and there you go with MY k-7. Sans rancune, ni préjudice.

07-08-2009, 04:21 PM	#23
RBellavance Veteran Member Join Date: Nov 2006 Location: Near Montréal, Canada Photos: Gallery Posts: 1,716	Originally posted by flyer What sucks even more is that I pre ordered my K-7 from Simon's, and when I called to inquire today, they told me they hadn't received them yet. NOW, I'M PI$$ED OFF. They've had my money for weeks, and there you go with MY k-7. I think ManuH should go to your place and hand over the K-7 that rightfully belongs to you Seriously, this really sucks on Simon's Cameras's part...

07-08-2009, 07:15 PM	#24
ManuH Site Supporter Join Date: Dec 2007 Location: Montreal Photos: Gallery \| Albums Posts: 1,249	Originally posted by flyer What sucks even more is that I pre ordered my K-7 from Simon's, and when I called to inquire today, they told me they hadn't received them yet. NOW, I'M PI$$ED OFF. They've had my money for weeks, and there you go with MY k-7. My luck is that Photoservice where I pre-ordered didn't ask me to put down any money so I could cancel any time (without remorse because I know that they will be able to sell it fast anyway if they receive it). But now that I think about it, we're maybe not talking about the same Simons, they have a store in the Old Montreal and one in Laval and they don't seem to share stocks AFAIK.

07-09-2009, 02:00 AM	#25
flyer Veteran Member Join Date: Jan 2008 Location: Ste-Anne des Plaines, Qc., Canada Posts: 2,013	The store in Laval get's all it's stock from the store in Montréal. When I called them Saturday, I was told that NEITHER Montréal or Laval had them in stock, and as soon as Montréal had them, they would send their allotment to Laval. Beside, they share the same website page. I'm really, really, really ticked off. I don't think I'll ever deal with Simon's again.

07-09-2009, 05:30 AM	#26
ManuH Site Supporter Join Date: Dec 2007 Location: Montreal Photos: Gallery \| Albums Posts: 1,249	Originally posted by flyer The store in Laval get's all it's stock from the store in Montréal. When I called them Saturday, I was told that NEITHER Montréal or Laval had them in stock, and as soon as Montréal had them, they would send their allotment to Laval. Beside, they share the same website page. I'm really, really, really ticked off. I don't think I'll ever deal with Simon's again. Hum that's very interesting... I find strange that many pre-orders (not only from Simon's Cameras) are not filled first. Even the people who ordered on the Pentax Webstore (USA) got their cameras after many stores... But here's what I think could have happened. When you pre-order and put a cash down, the store has no real incentive to fill your order first, they already have your money! It's not like you'll go elsewhere to buy it. Meanwhile if they can sell quickly the first batch to other people that's all benefits for them. That would be nasty if it was true, I hope it's not. The other explanation is that the pre-orders are registered directly with Pentax and as they are treated individually they are filled slowly while anonymous batches are sent faster to the stores for general consumption. The morality of the story however is that pre-ordering doesn't work... Especially now in the internet age where you could learn where and when the cameras hit the stores... Anyway, I would be curious to know what will be the Simon's version of the story when you'll call them

07-09-2009, 09:30 AM	#27
flyer Veteran Member Join Date: Jan 2008 Location: Ste-Anne des Plaines, Qc., Canada Posts: 2,013	I just called them again, and was told there had been a mix-up. Right now, they are trying to get one in a rush ftrom Pentax to fill my order. Like Pentax still has some ready to ship. I'm considering wether I should take legal action (after I get my camera) to get a partial refund for breach of contract. I'm going to check with the Consumer Protection Agency later on to see what I can do. I actually paid the camera in full when I ordered it, so I should have been served before walk-in customers.

07-09-2009, 09:48 AM	#28
melander Veteran Member Join Date: Jul 2008 Location: Sweden, Umea Posts: 876	Had to cancel my order today sence im going on my vaccation tomorrow :/ Camera store couldnt give me an answer if and when they would get the camera. (was #8 in line in swedens biggest camera warehouse). Guess I got 13000 swedish kr to spend during my holidays now :P all is not bad And Ill get my k-7 when im in newyork in septembre instead

07-09-2009, 04:02 PM	#29
ManuH Site Supporter Join Date: Dec 2007 Location: Montreal Photos: Gallery \| Albums Posts: 1,249	Originally posted by flyer I actually paid the camera in full when I ordered it, Yikes, you have very good reasons to be "en tab...". I sure would be. I guess you should never pay in full for an item you don't get right away. My confidence in local shops is getting lower and lower.

07-09-2009, 04:31 PM	#30
thibs Pentaxian Join Date: Jun 2007 Location: Belgium Photos: Albums Posts: 7,001	M'y local shop, maybe because they Know me didn't ask for anything : not s a single €.